Question of SmartView - members and POV are not displayed through the Ad-Hoc analysis

All,

I see a problem with a SmartView users where it connects to an Essbase database it creates multiple sessions under his user name. The first session is active against the App/Db, it is connected to. The second session is empty display for the App/Db. While trying to make a function of Ad Hoc analysis, none of the members appear on the worksheet, and the POV is grayed out. I can't say I've never seen this problem before. I did a complete uninstall of SmartView and installed again without success. I also assured there is no other 'rogue' didn't excel open instances and yes 'Navigate without data' is not checked.  Everyone is in a similar situation?

The current version of SV is 11.1.2.5.400

Thank you

JRG

Looks like he was using the Smart View functions.  If you installed to a different location, I think that the links can get broken - I've never seen, but it is referenced in the docs: links of attachment in the functions

Tags: Business Intelligence

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