Question of warranty U2713HM

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• Any question of warranty

  Good afternoon

  I have a question about any warranty service. I bought my laptop on April 17, 2014. I registered it on the website and when I check Toshiba TEMPRO it says I have 1 year any warranty, but when I click on the button check Services available on Toshiba TEMPRO, which takes me to
  this Web site.

  I can't find my model in this list. The model is PT243E Portege Z30-A-12 q. He also says in the terms and Conditions that the warranty covers computers portable bougt garage between October 1, 2014 and December 31, 2014. So my question is: is any available warranty or not? I have Toshiba TEMPRO, also data recovery Service and guarantee of reliability. I would like to know if those who are also available.

  Can someone help me with some information about this please?

  Thank you much in advance.

  Best regards
  Andrei Colombi

  Hello

  I think that all no matter what thing/guarantee of service is a bit confusing.

  First of all there is a difference between the additional matter which service and any warranty.

  The no matter what service available on this page http://www.toshiba.com.ro/services/no-matter-what/ must be bought if you want to use him any benefits.

  The other any warranty that covers laptops purchased between October 1, 2014 and December 31, 2014 was a special promotion that isn't valid, if the recording is not possible.

  The Tempro tool provides information about drivers for all Toshiba laptops, but the tool and new services is not a distinction between laptop models unique.

  Therefore, you could get the notification on any service if he of not available for your laptop model.

• Question about warranty after exchanges of RAM on Satellite module series

  Hello together,

  I have a question about the warranty. My laptop is 5 months old and now I want to improve it with more RAM. I want to do it myself, and now I'm wondering if the warranty will be getting hurt.
  Thanks in advance for your answers.

  Concerning

  TiG3r

  For new models of laptops the RAM upgrade described in s operating manuals. It is public act and it shows the owner of the notebook how do RAM upgrade only.

  If Toshiba offers something like this he won't have the negative influence of valid warranty.
  Buy a compatible module and RAM upgrade.

  Bye and good luck!

• Question about warranty and upgrade RAM

  Hello

  I have a new laptop and my question is:

  I lose the warranty if I add a new module of ram to make bigger it?

  Thank you and best regards.

  Upgrade of RAM can be done by the owner of the laptop and it will not void the warranty valid. If you check user s manuals document you will find teaching how that's possible.

  I put t know which model of laptop you have, but make sure that you are using the high quality and 100% compatible modules.

  If you need assistance with this post please exact model laptop.

  Good luck

• Satellite A135-S2246: Question about warranty Toshiba USA

  Hi all!

  Have question, My Father buyed me a toshiba Satellite A135-S2246 in the United States there laptop without any vista/windows cd bassic home / documents/like a guarantee.

  Can someone tell me if the Toshiba in the United States gives cd and warranty with the Lalonde in a box or they send it in the future. I write email shop where my father buyed laptop and they answered me * "everything should be preloaded. If you are missing something you should contact Toshiba "*, but they don't write the address of e-mail or telephone nummber."

  Can someone help me?

  Hello Matt

  It can be problematic if you phone US and now use you in Europe. I don't know about you, but if're missing you something you can contact the partner of service authorized in your country.

  Where do you live?

• Satellite P300D 10v - Question about warranty

  Hello world

  I have these overheating problems with my laptop Satellite P300D 10v.
  I did everything I could do to fix it without success...

  I have updated the bios of Toshiba. I cleaned my knees in the air compressed first and then all disassembled and cleaned better. (it was a very clean look but...)

  BUT unfortunately the problem persists...
  So I did a search on the internet and found out that most of the owners of Toshiba have the exactly same problem with their laptop.
  Well, I guess it's a bug of Toshiba for many years.
  Its a tour really nice, cool sound (the best laptop ever), BUT...
  So I wanted to do a question. As I am still under warranty, can I return this laptop and get my money back or replace it with another?

  If any body knows PLS let me know.
  chears
  Thanks in advance

  Hello

  I already found you other threads.
  With regard to the question of the guarantee;
  If there is something wrong with the equipment then the ASP in your country should be able to help.
  The guarantee must cover every repair or replacement.

  But I've read have you disasembled the laptop on your hand... hmmm if you disasembled Notepad then your warrany is not valid more :(
  I think it should be clear to you that you can lose the warrany if you disassemble the laptop!

  By the way: you must speak with the laptop dealer where you bought this laptop if you want to return the laptop
  The Toshiba ASP can fix and fix the laptop, but you get no money from ASP.

  Welcome them

• HP ENVY 15 notebook PC TS: Question extended warranty

  I want to extend the warranty on my laptop but a few questions.
  I want to buy HP care pack sku UN013E * which 8000INR of cost for 3 years. but there is another HP care pack of SKU UN026E ADP + 3 days on-site mobile service (1 year) for only 826inr. So it is possible to buy HP pack of SKU UN026E care now and then repeat the same procedure to get the extended warranty 3 continuous years. So total 3 years, it will be 2478INR.

  Contact HP support to contact directly your question.

  The Global English HP consumer support forum isn't a business unit of HP.

• Question about warranty for Satellite L300D 242

  Hi, I bought my book of neckermann.de last year and I have saled by tariffs, the last of them was October 15, 2010, was counting my monitor Hat an accident and I didn t see nothing, I want to know if Toshiba can repair with the guarantee and the number of days to take if I send to support or TechHi ,

  I bought my book of neckermann.de last year and I have saled by rates the last of them was October 15, 2010, unfortunately my monitor Hat an accident and I didn t see nothing, I want to know if Toshiba can only repair with warranty and how many days take if I send to support or technical Service because I need my laptop for my work.

  And if you know how do I be fortunately. Thank you.
  NIC Service, because I need my work pattées neetbook. And if you know how do I be fortunately. Thank you.

  Hello

  You have registered your laptop on the Toshiba registration page > http://eu.computers.toshiba-europe.com/innovation/generic/services_warranty_reg_map_eu/

  Anyway, if you need repair contact Toshiba service provider in Germany.
  How to do this you can find on the Toshiba support under http://eu.computers.toshiba-europe.com page > support & downloads > find an ASP.

• Satellite U300 - 14Q starts plus-question of warranty

  Hello!!

  I bought my computer laptop last may in Spain, and today, I couldn't t start.
  I can start my computer t, so I m really worried about it, because I live in Berlin for 2 months.

  Can I send my computer to any service near Berlin Center? Or other service center in Germany, even if I bought it in Spain?

  I strongly need my data files that I save on my computer.
  If I open the laptop and take from inside my hard drive before sending, I don't he's losing the warranty?

  Thank you very much

  Well, Toshiba notebooks are covered by the guarantee big world so usually the ASP from Toshiba in Germany should be able to help too.

  > If I open the laptop and take from inside my hard drive before sending, I don't he's losing the warranty?
  Well, the HARD disc is placed at the bottom of the device and the cover of the HARD drive can be removed and you will not lose the guarantee. I think more details you will get from the ASP.

  But you said that your computer laptop doesn't boot.
  Please check if this will help you start Notepad;
  -Remove the battery and unplug the AC adapter
  -wait for about 30-40 min and bring together the two sides for the laptop
  -try to turn on the laptop

  If this will not help you then it s time for the ASP.

  Good luck

• Re: Question about warranty

  I bought my Qosmio G30-117 24 APR 06.

  Years guarantee how it should?

  Hello Mr. Amon

  Guaranteed is always according to the countries, but Toshiba bid one year international warranty for all models of laptops. I put t know where you live, but I know, for example, that the standard warranty in Germany is two years.

  With each laptop model Toshiba give documentation where you will find all the information on the warranty. Qosmio G30 is very nice and expensive multimedia computer and really you wonder extended warranty didn t buy it for her.

  One last thing: check the warranty visit http://gedb.toshiba.com/

• Question about warranty in combination with a downgrade from the OS

  If I want the free extended warranty, my serial number is not active. I've killed my XP OS. May be the problem of downgrade? Thank you

  Check if mix you letters and numbers!

  If you will not be able to register the warranty extended in the internet then contact ASP in your country and the guys should help you record your laptop!

• Question about warranty service

  Hello

  I purchased a Qosmio F20 refurbished. My sister was using last night and inserted a wrong type of card in there by mistake. Now it is stuck! Is this kind of problem under my warranty? (I tried out all night).

  Hey Buddy
  It is certainly not a claim under warranty.
  You can't put the blame on somebody for this error.
  You are to blame for this.
  I think that before using something like a card in your laptop, you must read the user manual and check the compatible devices and parts.

  In any case, you should ask someone with more experience to take it off.
  Let's hope that the pins are not damage

• Qosmio G10: Question about warranty after registration

  Early last year, I bought my G10.
  I signed it, but I do not have the 1 year warranty
  in fact, I was part of the 1st bought.

  Now, barely 20 months of notebooks mainboard died. I am now asking to pay 1500 swiss franc for repairs. From this forum, I understand that the record should give me an extra blanket for one year.

  Please help someone

  Hello

  As far as I remember the common warranty between 12 months and after registration, you will get more than 12 months.

  When you register the laptop? Register after malfunction or immediately after the purchase of laptop?

  I found another announcement that you post here:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=17192

  I think that if you tried to save the laptop after the failure so that the warranty does not cover repairs.
  As far as I know the service partner can see the data and the time of recording.

  So in my opinion if you have saved the laptop after the failure, so you won't get the warranty extensions.

• Question about warranty 2 years extension updated by Satellite A200-1Mes

  Hello

  I was registered on the www.toshiba-europe.com/registration Web site. In the Extension of warranty for free, book was written when I register my extended warranty from 1 year to 2 years limited international warranty. When I look at the site http://www.toshiba-tro.de/unitdetails my warranty work is always 365 days and guarantee spare parts is 365 days. Why?

  This is right. When you sign the notebook on the driver Toshiba page then the warranty will extend to 2 years.
  You may need to simply wait a day until that data has been updated.

  If the guarantee will always show the same State trying to update once again!

• A80-154: Question about warranty and sell a laptop

  Hello. I want to sell my Toshiba A80-154 to ebay. Does anyone have experience how to give the remaining warranty (1.5 years) to the new owner? The laptop is registered with my name.

  Hello

  Well, I assume that your laptop is already registered and you want to change the owner of the cell phone. I m not 100% sure, but I think that the Toshiba service partner should have the ability to edit the details of the guarantee. In my opinion you should ask ASP for help.

  I also found a site of warranty on the Toshiba site information. Maybe you will find some information on the topic.

  HTTP://EU.COMPUTERS.TOSHIBA-EUROPE.COM/CGI-BIN/TOSHIBACSG/GENERIC_CONTENT.JSP?SERVICE=EU&ID=STANDARD_WARRANT Y

  Good bye