Questions get windows 98 hardware serial port to work on a windows machine 7 using dosbox

Hi I am trying to run a piece of hardware (which is currently working on a windows 98 computer) to work on a windows 7 Enterprise 32-bit computer. The material is a bike trainer KingCycle that measures power output and who connects via the serial port. I have the hardware connected to the serial port COM1 on the windows machine 7. The software has been configured for compatibility mode in windows 98. I checked on Device Manager to make sure that the port COM1 series works well and that the drivers are up to date. I installed DosBox to run the application Kingcycle and I restarted the pc several times.

The issue I'm having is that when the software tries to communicate with COM1 it stops and gives the error "No. Interface fitted, error return Code (HEX) = 8000'. Is there something in particular in the COM Port settings / which must be amended to properly synchronize with the material? I don't know if this setting needs to be changed, but baud rate is currently set to 9600.
Any info would be great.

It is perhaps that just may work correctly on W7, everything works 100%.

However, in looking at this article - http://www.dosbox.com/wiki/Configuration:SerialPort you configure the COM in DOSBOX port, first? More here - http://www.f15ijp.com/2013/04/dosbox-using-a-serialport/

Whatever it is, it may be a good idea to ask on the DOSBOX forum, which seems to be - http://www.vogons.org/viewforum.php?f=53

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