Questions of blackBerry Smartphones pushing the mobile CRM application to the BB 8830 devices

I have problems getting an application to install on the BlackBerry devices used throughout our society.

I am using BB 8830 (OS 4.5) devices on the network of Verizon Wireless and collaborated with BlackBerry Manager v4.1 on our BES. I'm trying to push a mobile CRM software application for these devices using a Software Configuration implemented in the BlackBerry Manager. I have successfully pushed an old version of this app for these devices in the past using other Config software. I did the following before trying to get the app:

1. installation of the portable software on the BES.

2. has created a folder under %CommonProgramFiles%\Research-en Motion\Shared\Applications to hold .cod files .alx files and APP then their copied in the folder.

3 created the software index by running loader.exe /index from the command prompt.

4. about control and strategies COMPUTER was preconfigured for older software config, we used successfully, then we have the same ones used when creating the configuration of the software for this mobile CRM software

5 assigned a COMPUTER policy to users that allows the software to install on their devices

6. check that all BlackBerry Services associated with this process are running

When I would assign the software to the user and then select deploy Application, it would immediately act as though the software has been installed on the device showing the Application as being up to date and the Config like OK. The it policy gets well positioned on the device, but no application appears.

Can someone help me understand what Miss me, and why the app is never pushed?

Figured it out. There is a setting on the server that has always acted as if the previous version of the application has been installed, even if it has been removed from the device. Weird, but once I deleted that setting, it allowed me to get the new application.

Tags: BlackBerry Smartphones

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