BlackBerry smartphone app error 603 and BBDS does not recognize my device

Here's the situation: the battery ran out on my unit earlier this week. When I started to charge, the unit will start automatically restart. Before restarting, the messages "error app 603' and 'reset' appeared. If I click "reset", the whole process starts again.

The previous messages in the forum I read about 'error app 603' suggested I should restore the device settings or reinstall the operating system. I tried to connect my device to my laptop via USB cable, however the computer will only recognize the connected device with a chime at the beginning of the discount to zero, followed quickly by a chime of disconnection being rebooted. The computer or software Deskstop BlackBerry recognizes the device while it is stuck on the '603 error message' app.

What else can I try?

Hello and welcome to the community!

Here's a knockout who deals with this error:

For the charging of the OS, you can better use this method... on a PC (you can't do this on MAC):

(1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. Sorry, already a moot point counts with the error.

2) uninstall all the BB OS packages from your PC,

(3) make sure you have the BB Desktop Software already installed

(4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

(6) work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

If, during the process of step 6, your BB presents "507" error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

You may also use these tips:

If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

Good luck and let us know!

Tags: BlackBerry Smartphones

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