Questions-speaker of Pixi Plus sound is NOT blown

I had my pixi more for about a month, I have insurance through ATT but don't want to deal with it unless it is completely necessary. I have problems with the sound on my phone. The speaker is not blown because when my alarm goes off or someone calls/texts me, the sound comes out fine. However, when I put my ringtone or ringtone my sound and I try to listen to the ringtone that is downloaded or one that came on the phone, it will not play. The status bar is moving, so is to show that the phone is read the ringtone, but no sound is output from the speakers.

Help, please! ATT can be so complicated, I really don't want to have to use my insurance and return it to us for a new!

I have two options.  1) there are separate volume settings for 'media' (music player, etc.) and the volume of the ringer.  Oddly enough, when you are in the application sounds and ringtones and you tap a ringtone to listen to it, the setting of the 'media' volume is in control.  Try to adjust the volume with the volume up button while listening to the ringing.  You should see the volume bars with notes of music next to them.

(2) there may be debris in the headphone connection.  try to insert and remove the headphone jack several times.  Although I've seen this cause issues while on a call, I'm not sure if it affects the volume of the ringtone in the application sounds and ringtones.

It would be great if you could post again with the results.

Tags: HP Tablets

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