&; quot; Snap to registration area &; quot; Problem
Hello, maybe someone can help me here. I'm new to Captivate, but I went through a few training programs to learn my way around the software.Here's my dilemma:
My company manufactures custom software and it's my responsibility to produce some training videos for our main product. I actually have two problems, the first problem occurs when recording.
On my screen options, I chose the (don't remember the text on the top of my head) check box that says (approx.) "when this app opens new windows are forcing them to the registration area" this feature does not work.
Is this a compatibility issue with our development environment perhaps? (our application is written using Delphi) In fact, when the user clicks a button in our program, a new text input box opens. Using Captivate, this box is always displayed outside the registration area.
Secondly, I have a problem when reading (project overview)
I tried a lot of different options, with or without narration, etc...
I save our program and the early stages of initial navigation are captured very well, when I select a part of our program that requires him to redraw the contents of the main navigation pane captivate playback slows down to a crawl and remains slow for the rest of the project.
That is, if I save a second 15 clip with narration of the navigation to a part of our program and then double click on its title to open it since within our application, when I play on overview of the project, the audio will be after about 15 seconds, but the file plays again for another 60-75 seconds and all actions are out of sync.
Any HEP would be appreciated.
Thank you
Bill Bates
Hi Bill and welcome in our community
I assume here that you are referring to the Options >... recording Options > record Options tab labeled option "move new windows inside recording area". I think it will be in large part due to the way developers have implemented windows. Captivate will probably only windows move he understands this area. So, it is possible that your application is not entirely understood by captivate.
Possible solutions:
1. when the window pops up, manually move in the registration area and then force additional screenshot by pressing the print screen key.
2. replace the new window manually during a practice exercise prior to registration. Sometimes, these windows recall where they were placed last. If yours falls into this category, when you save the movie, the new window needs to jump in the last position and things should be better.
Regarding the second question, are you record narration at the same time that you save the movie? If the answer is "Yes", although it is possible, is not advised. Try to save the movie, and then record the audio in a separate process.
Another thing you could check (if you use version 2) is on the same dialog box. You have the option at the bottom (marked 'Real-time recording Actions') enabled? If so, try if this option and save again to see if the result is more satisfactory.
Hope this helps in some kind of small... Rick
Tags: Adobe Captivate
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