Re: chromebook touchpad
I have the same problem with my Pavilion 14 chromebook. I did a washing power and still the problem remains. I called and emailed customer service many, many times, while still under warranty, I would add, and they have done nothing to help me.
Hi @bassplayinlady ,
I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.
If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.
Thank you.
Tags: Notebooks
Similar Questions
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HP Chromebook 14: screenshot using the touchpad
I would like to know how to select a part of the screen for the screenshot. I've read that you use SHIFT + ctrl + button to switch between open windows. I did it and the cursor changed to a + so that I can select an area, but I don't know how to use the touch pad to select from there. If I use a finger, it only changes the position of the +. Two or three fingers doing nothing at all, to the + just to stay still. What should I do from here to define the area that I want to capture?
My colleague tried this practice successfully, and this is what it was:
When you press CTRL-SHIFT-switch screen the cursor turns into a +.
Then, you click and hold down where the left touchpad button and drag the square of the size you want.
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Chromebook 14-q015sa mouse pointer jitters when charging
Hello
CAN ANYONE HELP?
I HAVE A NEW HP CHROMEBOOK BOUGHT 14 AT HP SIX WEEKS AGO.
I ONLY GOT TO LOAD SEVERAL TIMES BUT EVERY TIME I PLUG IN THE CHARGER AND PUT THE FINGER ON THE TOUCH PAD THE ARROW/POINTER JITTERS AROUND THE SCREEN RANDOMLY.
I RESORTED TO THE USE OF A WIRELESS USB MOUSE WHILE LOADING AND IT DOES NOT SUFFER THE SAME PROBLEM.
ANY IDEAS? OR SHOULD I CONTACT HP I HAVE A THREE YEAR WARRANTY.
Thank you very much.
Hello Brioche-e-rabbit,
Welcome to the HP Forums!
I understand that your Chromebook is problems with the touchpad when charging. To be honest, you are more likely to have a hardware problem. Chromebook does not have a list of hardware drivers for me to direct you, so your best bet, as you already said, would be to contact support phone for service options. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
Hope this helps!
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Is there a way to make the less sensitive touchpad?
I like to use the tap to click on my touchpad, is it possible to make it less sensitive?
I'm using an Acer Chromebook 11, CB3-111.
I had been moving the touchpad at the slower speed. It seems better to work on more quickly.
Thank you very much for your help!
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I have a HP 14 Chromebook. Two questions, we the arrow of the mouse disappeared when using the touch pad. The cursor (arrow) reappears when I plug a wireless mouse. Second, I saw where it is said to hit the power + Esc + refresh and this could help find the mouse cursor. I don't know where or what that the 'Refresh button '.
Can anyone help with this problem. Thanking you in advance.
MKenM
I ended up calling the tech support of HP and it turns out that the touchpad is inoperable. After that they did a powerwash with me there was no additional testing they could do. They said they had very little other information about the Chromebook. If I had questions, I need to go there web site to Google. Very disappointing in this regard.
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Recently, I have problems with the touchpad. I can't get the pointer arrow to go where I want it. When I do it, it moves all around and I can see it shake on the screen. I can't scroll upwards or downwards with my two fingers. When I try this, I'm split applications that are open. Any suggestions?
Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.
Try a SMC reset. Article covers when necessary, but this will not affect anything.
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Why my touchpad on MacPro unresponsive?
Last week, I installed Mac OS Sierra on my MacPro. Since then, my touchpad is not responding, and system has slowed to snail PACE. Why?
Occasionally an older battery start to fail and start to develop. Which often interferes with the trackpad. Open the MBP and inspect the battery. If there is no sign of expansion, immediately remove that continues the expansion will seriously damage the MBP.
Ciao.
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Touchpad cursor gets hard to control "woozy"
Recently, I went back to using my Mac Pro 2009 after using a Macbook to the past two years for most. I upgraded to El Capitan first, and I decided to start a new account because I've been migrating the same account for 20 years. So all is cool enough for most.
I had used a magic with the MacBook Pro touchpad because I hated the portable computers clean touchpad. Having become accustomed to the use of the touch pad, that I decided to use it with the Mac Pro. I use the touchpad, even for the last two years.
Here's the problem: I have not yet identified which triggers it but what is happening is that the slider will frequently and suddenly become what I can only describe as 'under the weather', and I hope it makes sense. It becomes slow and its response and tends to overcompensate sometimes I have to be very careful and precise and slow in my movements when it's like that because if I use my hands the way I would normally be the cursor will overshoot.
It does not have it for long periods of time, but he does not often. And it makes me a little nuts. Any ideas?
Really? No one has an answer here? I'm going crazy... and now my stylus is dead, so I am forced to use the touchpad! (I can't use a mouse because of repetitive stress injury)
If anyone has any ideas, please share!
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Is there a way to check a chromebook Imessage?
I don't want to have to buy a new computer, especially now that they are so expensive. I would like to be able to see my message when I'm at College and my phone dies.
Not on a Chromebook. Incompatible software.
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I already tried SMC and reset the PRAM, but who doesn't. I found someone with such a similar problem (Trackpad doesn't work sometimes on MBP after upgrade OS X 10.8.2)
but the measures that seem to work for them do not work for me.
Thus, as described in the title. the touchpad works very well as long as I just touching with a finger, so scrolling with two fingers or by changing desktop computers do not work. the mouse freezes for a few seconds after I hit with 2 fingers. After about 3 seconds it starts working again.
If there is someone with the same problem let me know!
Technical specification:
OS X El Capitan 10.11.6
MacBook Pro (retina, 15 inch, mid-2015)
Processor: 2.5 GHz Intel Core i7
Memory: 16 GB 1600 MHz DDR3
Video card: Intel Pro Iris 1536 MB
flash memory: 500 GB
I propose a date at a bar in engineering of the Apple store for a FREE evaluation.
Ciao.
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How can I disable "force the touchpad touch '?
Theoretically, this terrible 'feature' is only available on the latest models of MBP... I opted for the mid-2012 13 "this time (I got a few Mbps) since this is the last model that still has the DVD player.
SO there is no option 'force the click and haptic feedback' in my system preferences, BUT my GarageBand preferences for some reason any displays the option 'Enable touchpad touch force' with the GRAY-CHECKED box (which means that I can not turn the * @% & thing off)!
I discovered its existence, while trying to understand why my GB kept popping up with a "feedback detection, turn monitor off? ' blurb that is so incredibly boring, because it appears when I even not record anything and even stranger than that is it pops up when I don't have even a 'live' or vocal instrument track in the air! So, when looking for how/where to address THIS issue, I came across the "Force Touch" thing (christ, the only words sounds like an assault or rape or something, I mean, right?); now I'm pretty sure that this thing is causing "feedback" notice pop up (, also keeps you prisoner until you do deal with it - yet another great added "characteristic", thank you very much oh no Apple brilliant makes this happen)... arrghhh!
SOMEONE CAN ME SAY PLEASE HOW TO TURN OFF THAT AWFUL THING? I don't even know WHY it does not appear (I usually want to answered the 'why'), but I despise seriously this thing so I JUST WANT IT GONE! Please that there is someone out there reading this who knows how to achieve it - I'll be eternally grateful! Thank you!!!
Hello
See if there is something you have not tried in this support article > using a Force - touch trackpad Apple supported
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Problem with keyboard and touchpad
The problem in my MacBook Air was held. Keys of the keyboard do not work. The keyboard and touchpad are unresponsive. I'm not able to log in to my user account on Mac or type anything.
I tried to change the system preferences: language & region, dictation, accessibility. It does not solve the problem.
I connected the external keyboard and mouse connected via USB and they work fine. But the Mac keyboard and touchpad are still not respsond.
Someone at - he ecountered the same problem? Any advice how to fix it please?
Plug my Mac: MacBook Air (13 inch, mid 2013) OS X El Captain 10.11.6 (15G 31)
Reset the SMC could solve the problem.
Reset the management system (SCM) controller on your Mac - Apple Support
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My touchpad scroll does not work in Firefox. It works great with IE and other applications (Windows 10).
If it was a driver issue - I think that this would not work in all applications, but it works fine everywhere (except Firefox)
I can operate for a short period, if I uninstall the Touchpad (in Device Manager), restart, re - installed.
Again, hard to believe it would be a driver problem - works fine in all applications, except Firefox...
He stares at me
http://dellwindowsreinstallationguide.com/Dell-touchpad-drivers/
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How can I get FireFox to work on the first version of the Google ChromeBook? Everytime I open it it said to update or upgrade to FireFox and make it your main page. So I downloaded it and it's open once it is installed, but then a message appears that says "can't stand" search for an application that supports FireFox and its software, or something of the sort. I was sitting here with a full battery when I started and now it is dead... and I still don't have FireFox on my ChromeBook.
What do I do now or how do I get it to work? And if it just simply won't work on a CHromeBook then they need to have that riht out in the open.
Hello
I had a peek in this and was informed that Firefox does not work on Chrome OS.
It is designed and done a little differently from the likes of Windows and Linux and will not support another browser being installed.
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iCloud runs on a Chromebook?
My chromebook does not allow me to login to icloud.
He accepts my login and my password, and then sends me to a page requesting answers to the security questions. Of course, I'm a thousand miles from home and can't remember the questions.
Yet, I can sign in here.
You can connect to https://www.icloud.com/ on a Chromebook. Security issues are an additional level of security that may be required regardless of the type of computer you are using. Safety requirements for this forum, iCloud.com and other Apple sites are not all the same.
The following link has two methods that can help you recover security issues (reset if you have a rescue for example, email the file or if you do not have Apple): If you forgot your Apple ID - Apple Support security questions answered
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