Re: Feature VAP strange on Satellite A500-1GH

Hi all,

I recently bought my new laptop A500 and I am facing a strange problem [about the usefulness of the VAP (?)].
A have installed all the drivers compatible + latest version of the bios on the official site for my model (windows 7 64-bit, a500-1gh-PSAR9E) and I have the following problems:

(i) the ECO button does not work (I hear the characteristic beep sound when I touch it and its cord flashes once, but nothing happens and the button is not turning green - it turns to green but only when I turn on ECO Utility from the utility application ECO)
(II) the key backlight illumination does not work either (the noise is heard again and it flashes once but nothing happens)
(III) the button that activates / deactivates my (located just above the touchpad) touchpad does not work either (but FN + F9 to toggle the touchpad)

I would also like to mention the following (if he can be of any help). When I uninstall the VAP utility:

(i) ECO button has the same behavior, as described above
(II) backlight touch key now works perfectly as a button on / off SOUND (MUTE)
(III) Touchpad toggle button works perfectly.

I don't understand what the problem is... it would be a mismatch of latest version VAP?
Any help would be appreciated!

P.S. Sorry for mistakes :)

The whole story is really strange and I m room very important is missing:
Have you noticed this problem from the first moment (after only the first beginning OS) or later?

To be honest I have don t think anyone here will be able to explain why this happens. Maybe some software Toshiba experts can do this, but I don't think you will get such explanation here.
Why discuss it here and wait a few comments? If the laptop is new, I presume that there is possibility to install recovery image once more to see if everything works again.

To do this, you can use HARD drive recovery facility. Do it and test the functionality with the factory settings.

Tags: Toshiba

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