Re: HDD Protection utility has stopped working?

I came just to look at the Toshiba PC Health Monitor yesterday and I saw that my HARD drive protection did not work. I clicked on the drive and all my functions are greyed out and I couldn't allow him once again.

So I did some research on Google and saw that I'm not the only one having this problem I did what other people did and tried to install the HARD disk Protection software... once again. Well about half way through the installation process, I get the following error:

* 2753.The error file 'startmenu.exe' is not marked for installation

and you can click the 'okay' box that automatically closes the program. I don't know what to do now.

I have a portable Satellite P755-S5269 I bought a week ago.

Hello

I studied a bit and it seems that the 2753 error file is not marked for installation appear under different applications so it s not related to the software Toshiba other apps but is generated from the Windows Service install detect old installation of software that cannot be removed.

I recommend you download and install the Windows Installer Cleanup utility and remove all detected HDD Protection Utility versions.
In addition, you can also try to clean the registry using the CCleaner.
Then restart the laptop, download and run the HDD Protection Utility setup once more.

Tags: Toshiba

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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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