Re-install Windows in the same computer laptop but different mainboard

Hello

I have a laptop with Vista Home Premium 64-bit. There are several butterflies I changed it was a genuine Windows Vista Business 32-bit. Recently, I have a problem with my laptop and the manufacturer said that it needs a motherboard replacement, so now the laptop is still be fixed. My question is, can I re - install my laptop using the same Windows Vista Business 32 bit DVD I already had? If not, is there something I could do in order to install using the same DVD again?

I asked about this on the Volume License Service Center (* address email is removed from the privacy *), but the representative (Jenny) told me to request technical assistance. The ticket/problem code isSRX1132703102ID.

I hope I could get a response on this matter.

Thank you

Aswin

Yes, you can use the same copy of the retail of the 32-bit Vista Setup disk you used - the only problem is that it can be installed on a single computer at a time.

You can have trouble activating due to the new motherboard, so do it manually.

To activate manually, go to start, search, and type in slui 4 enter.  Enter your country and press Next.  You will be on a screen with a phone number and a bunch of codes below.  Dial the number and browse automatic guests until you get to a human being.  Have your handy product code because it will be asked.  Explain the situation, but it's the same PC and only installed on this PC.  They should give you a code to enter on this screen to activate Vista.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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