Re: New ink, message says empty

I have the same problem with my DeskJet F4135. I have used and loved this printer for 2 years now. I changed the cartridges before printing without problem. Now, the job queue says the cartridge is empty, but there is a new party 3rd one in. Color and black lights blink and there is a constant E showing. I use Media Win98. The printer is connected properly. I can not scan to try to align the printhead... pressing the button does nothing and the lights are still flashing. I turned the printer power off and power on. Reconnect the cords. Re-sitting the cartridges.

My software never worked properly so I can't go her and select Properties. I can not find anywhere on the HP site where I can download a new software with the exception of the diagnostic software that says the printer is fine. And that my drivers and software are up-to-date.

Help? Thank you in advance.

terrin6 wrote:

I have the same problem with my DeskJet F4135. I have used and loved this printer for 2 years now. I changed the cartridges before printing without problem. Now, the job queue says the cartridge is empty, but there is a new party 3rd one in. Color and black lights blink and there is a constant E showing. I use Media Win98. The printer is connected properly. I can not scan to try to align the printhead... pressing the button does nothing and the lights are still flashing. I turned the printer power off and power on. Reconnect the cords. Re-sitting the cartridges.

Third party cartridges are generally cartridges that have been used and then reused.  These will not display the correct ink levels.  In addition, the quality varies greatly and is generally poor, see the study of the logic of quality here.  For your question fresh HP cartridges should solve your problem.

Tags: HP Printers

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