Re: Satellite L50 - has - dead on the screen pixels

Hello

I have pixels on my screen, the pc is still under warranty.

So I was walking, I cannot (and how) in contact with the TOSHIBA customer Service to get a new replacement screen?

In addition, I want to avoid sending them my pc everything, because I'm working on it every day.
I can't afford to spend a fay without a computer.

Thanks in advance for answers

Hello

In your case I would recommend seeking this document on the pixel LCD fault tolerance displays:
http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R03.htm

You will find information on the maximum allowed and can expose a type of defect pixel that display your Toshiba LCD. If you find defects of pixels, they are of types I, II, or III, you have the right to make a claim.

In this case, you must contact the Toshiba authorized Service provider in your country in order to make a claim.

Tags: Toshiba

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