Reactivation with new command does not work

How can I reactivate my subscription of the CC? It has been disabled due to payment problems. Now I try to reactivate it by placing a new order. However, after you get the confirmation email, I received an email that the order was cancelled because the order was placed twice (which I did ' t). I missed the payment for April, but I paid for may. But now I can't turn it back on. So, how do I get to work with all the features?

Hello

I would ask to contact the support for the same thing.

Please see Support FAQ: how to contact Adobe for support?

Hope that helps!

Kind regards

Sheena

Tags: Adobe

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