"Reader" in Windows 8 - always keeps the last number of copies when asked to print
Hi, my colleague is running Windows 8 on a Dell desktop computer, when she displays a file in 'Reader' and enters a number of copies to print, any file she looks after this and then try to print then remembers also the number of copies - it is not default to 1 copy. Any help appreciated.
Hello
Thanks for posting your query in Microsoft Community.
- The problem is specific to printing using Reader app?
I understand that the layout print Reader app don't no default 1 and I will be happy to answer your query.
I suggest that you manually change the parameter 1 and take print of all thinking to test. After printing of any document, close the Reader app and then check if the print setting change to 1 because you closed the app with 1. If the setting print page does not change, you can try following steps and check.
Step 1: Put the computer in a clean boot state and check.
To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in Windows
Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.
Step 2: Run Microsoft Safety Scanner
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
From now on, try the methods above and let us know the update.
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Tags: Windows
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