Reading high function has stopped working

Two days ago 10 Windows installed some updates and restarted. Once this was done, I went to use the reading high function. Read aloud on fine but when I tried so he could read there was no noise. So I tried to read aloud a document I know he read it before and got a message saying IDS_WRONG_DOCUMENT_ERR. While trying to find a solution my computer made a updated so I let it reboot again. Once the updated and completed restart I tried to read aloud again. This time I don't have an error message but I have still no sound of in. I checked the settings in Acrobat Reader and my computers, but nothing has worked. I tried calling Microsoft Support, thinking that the problem was due to the 10 Windows Update, but the only response I got from them was it is a question of program Adobe Reader and communicate with Adobe. I am legally blind and desperately need to study...

is anyone else having the same problem?

Anyone has any ideas on how to fix it?

Hi Blindchic,

You can try to disable protected mode.

Launch Adobe Reader, click the Edit menu and then click Preferences, under preferences, click on (enhanced) protection, uncheck enable protected at Startup Mode and click OK, close Adobe Reader and launch it again and check if you hear the sound.

Could you please let me know if you are able to hear sounds from other applications like Windows Media Player?

Tags: Acrobat

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