real virus or not?

So I tried to watch a series of TV drama online for free and I clicked on this site and as soon as I clicked it, it came with a system error message saying safari caught a * viruses and I need to call 1800 018 586. It also says that I should not ignore this problem since it can steal my personal information.

Since this is the first time for me to use a mac pc, I'm really scares me and called the number.

It was directed to a lady who helped me to close safari (I didn't know how to do) and she realizes the call to this other guy who told me that I needed to activate the firewall because it was disabled (again once I had no idea what so ever about this) and he then said that the problem is not fixed, and asked me to pay for fixing credit card number and all.

Since I'm only 18 years old and are not own credit card, I said that I don't really have a way to pay for it.

Then he got really fierce and began to tell me all the things hacker can do and which do not. I got bit scared of this guy so I hung up and started looking for what to do when I get error messages on mac system. As I was reading tips of Web sites, I realized that the error system not all messages are actually mac (as it can come from a hacker).

So I would really like to know if this sort of thing is actually real or not, and it would help a lot if someone could help me!

Should not have called this number and enabled a person to access your Mac.

Use Malwarebytes Anti-Malware: http://www.adwaremedic.com/index.php

You can also remove the adware manually by following the steps provided by Apple: https://support.apple.com/en-us/HT203987

After that, make sure that your default search provider is set to the one you always use. To do this, open Safari - Preferences - research.

Go to the Safari menu (at the top right of your screen next to the Apple icon), choose 'Quit Safari'

Press the "Shift" key and while holding this button on your unique keyboard, click the icon of Safari on your Dock.

Open Safari - Preferences - Privacy - data to remove any Web site.

I also believe that it would be a good idea to install AdBlock and contact the Apple Support for assistance.

https://www.Apple.com/support/contact/

Tags: Notebooks

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