Suspected virus, only on FF internet explore, IE not found using anti-virus/malware, not in the modules or programs. unwanted adds on each site.

On all non-secure Web sites that I visit, it is has unsolicited adds or games if looked at, seems to be in the right place, but have a small "ads not by this site" below. If I hover over the announcement, he will lead me to a site.

Firefox is my default browser, but this does not happen on the internet explore (no doubt I got the virus by surfing with FF).

I can't find any add-ons or suspicious programs/services that run in the background. Kapersky 2012 and a-squared free has not found any suspicious programs on my laptop.

Malware scan

Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

You can try these free programs to search for malicious software that work with your existing anti-virus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

More information can be found in the article troubleshooting Firefox problems caused by malware .

Reset Firefox

The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions, open Web sites and preferences.

To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

This solve your problems? Please report to us!

Tags: Firefox

Similar Questions

  • Internet Explorer will not access the web and my antivirus will not work. I have updated to ie 9 and ran the software programs software and spyware malware. My machine is running on vista.

    I have Norton AntiVirus by Comcast and it does not start because of a "connection problem". The only thing I could find wrong was the question would not access the web. I deleted a user account, a couple of days, but do not know if that would do anything.

    Hi IrishStew,

    You can see the article in order to analyze the logs of System File Checker.

    How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista

    http://support.Microsoft.com/kb/928228

    Since Internet Explorer works fine with mode safe mode with networking, you can perform the clean boot to see if a third-party service is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a troubleshooting follow step 7: reset the computer to start as usual

  • Internet Explorer can not display the webpage___ * _ o let know me MeAlert

    I run Windows XP update PS3 and other more IE8. IE worked before update and now does not work but fire fox still works

    Hi mentpay

    Welcome to the Microsoft Answers Forum!

    I recommend the methods are:

    Method 1:

    Follow the steps listed in the link below:

    You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage": http://support.microsoft.com/kb/956196

    Method 2:

    Run Internet explorer with no Add - ons. If you have not installed add-ons - it may be installed by itself the malicious program. Many modules come from the Internet, and they usually require that you give your permission before they are installed on your computer. Some, however, may be installed without your knowledge. This can happen if the add-on was part of another program that you have installed. Some modules are installed with Microsoft Windows. Steps to temporarily disable modules

    i. Click Start

    II. all programs

    III. Select accessories

    IV. click on system tools

    v., and then select Internet Explorer(no add-ons)

    If the browser works very well after these steps, the module may be the cause of error.

    Steps to determine which add-on may be the cause of the error

    i. open Internet explorer.

    II. click on tools, click on Manage Add-ons, and then click Enable or disable add-ons.

    III. in the list view, click Add-ons that have been used by Internet Explorer to display all add-ons.

    IV. Click to activate the Add-ons and then select Enable.

    c. Repeat step iv for each add-on to turn. When you are finished, click OK.

    Method 3:

    There is a difficulty to explore him to reset the Internet settings. Link below will help you with the same

    Reset Internet Explorer 8 settings: http://windowshelp.microsoft.com/Windows/en-gb/ff6cc789-e857-439d-a384-08bfa45354271033.mspx#E6D

    Thank you, and in what concerns:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Wireless is connected but internet explore does not display the Web page and redirects me here.

    My laptop has been connect wireless to my own private network and public networks such as McDonald's, Panerra, etc... Now, I get a message that says internet explore cannot display the Web page, but my computer says it is connected to the internet and my wireless connection is excellent.  I also tried to connect with Mozilla firefox with the same results.  The error from the Explorer head here to get answers, please help.

    Hello

    This line, Autoconfiguration IP address...: 169.254.82.78

    This means that the card can not be set with a valid IP address, and Windows assign a null default IP.

    Maybe this can help.

    My wireless is not working - http://www.ezlan.net/wireless.html

    Basic wireless configuration - http://www.ezlan.net/Wireless_Config.html

    Wireless Security - http://www.ezlan.net/Wireless_Security.html

    Jack-MVP Windows Networking. WWW.EZLAN.NET

  • Internet Explorer does not reload the XML data

    Hello

    I created a scroller that reads from a RSS page by using the XML object and Load XML method. Every minute, I call the XML loading method to reload the data. It works well on Firefox and Opera, but it's not reloading on Internet Explorer. Any ideas?

    I use IE 6 SP2 Version. Is this related to the Internet Explorer security? Is there a work around?


    -Thanks in advance

    Put a random var at the end of the xml file:

    ID = ((Math.random () * 15) + "ie43"); just to deodorize the xml
    myXml.load("XMLdata.xml?id="+id)

    --

    Dan mode
    * THE Radio * Online http://www.tornadostream.com
    * Must read * http://www.smithmediafusion.com/blog
    * Flash help * http://www.smithmediafusion.com/blog/?cat=11

    'houses of soon f' wrote in message
    News:e90lqt$49B$1@forums. Macromedia.com...
    > Hello,
    >
    > I created a scroller that reads from a RSS page by using the XML object and
    > XML
    > Load method. Every minute, I call the XML loading method to reload the data.
    > This
    > works fine on Firefox and Opera, but it is not charging on
    > Internet
    > Explore. Any ideas?
    >
    > I'm using IE 6 SP2 Version. Is this related to Internet Explorer
    > Security?
    > Is there a work around?
    >
    >
    > - Thanks in advance
    >

  • SharePoint Web site only works in Internet Explorer, but not in other browsers.

    Original title: Sharepoint Web Site only works in Explorer.

    I reorganized just a Web site using Sharepoint Designer.  It looks FANTASTIC in the Solution Explorer.  However, it is completely RUINED for all other browsers.  Help!  How can I fix?

    There is a specialized due to Sharepoint forum.

    I suggest that post you in the Sharepoint forums because they have experts there who would be better able to help you.
    http://social.msdn.Microsoft.com/forums/en-us/category/SharePoint/

    Sincerely,.

    Marilyn

  • Help, INternet explorer does not work after windows update

    One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
     
    After installation, my INternet explorer does not work.

    It reads:

    Windows could not access 'ie.redirect.hp.com '.
    Windows received an HTTP error message: 403 (refused).
    -> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.

    Then I click ok, and then try to go on 'www.google.com '.
    It still does not work, so I click on diagnose connection problems
    This time, it reads:

    Windows not found no problem with the network connection on this computer.

    You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
    Send information

    But when I send, I can not because I have Canon go online on my Internet Explore.
    When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.

    I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.

    I tried everything, but I can not do it by myself, so help please!

    @ceda only: See...

    Help: I got hacked. Now what should I do?
         http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

    Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    Other useful references include:

    HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

    HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

    Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

    Norton Removal Tool
         FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer product removal tool
         http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

    See also:

    Measures to help prevent spyware
    http://www.Microsoft.com/security/spyware/prevent.aspx

    Measures to help prevent computer worms
    http://www.Microsoft.com/security/worms/prevent.aspx

    Avoid fake security software!
    http://www.Microsoft.com/security/antivirus/rogue.aspx

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I uninstalled firefox, but impossible to reinstall because the internet explore is not work

    I wanted to reinstall firefox so I went to add/remove prog. and deleted.
    Now, internet explore is not working. I don't know how to tell if its disabled because of firefox making previously.
    The reason to install it again was because he stopped to hold my passwords.
    I have a second computer that I use to communicate with you.

    Hi zaqzaq,

    You can download the installer of firefox (http://www.mozilla.org/en-US/firefox/new/) on your second computer, copy it to a flashdrive and then install it on your first computer.

    I don't ' think that firefox does nothing to internet explore. The only thing I can think is that you may have firefox as default browser. However, would not prevent Explorer to work. If your question is about what's wrong with explorer, it might be useful to a microsoft forum.

  • I got the list of favorites in Internet Explorer & is not in Mozilla, how to bring them back? Thank you

    I tried Mozilla because my Bank has recommended. I thought I could have 2 explorers so installed Internet and did not choose the option to import favorites. Is it possible to delete Mozilla & go back to Internet Explorer and get back them? Excuse my English is not my mother tongue. Thank you very much.

    You can still import without having to reinstall. Check out this recent thread for a discussion of the different methods: only 1/3 of my imported IE Favorites. How can I move the rest? Firefox Support Forum | Firefox Help.

  • Can someone help please. Internet Explore opens not with google or yahoo. Everytime I open in Explorer, I get a message page cannot be displayed or link seems to be broken for yahoo and google.

    Internet Explorer not open google or yahoo home page. Interface of mail yahoo and google is broken.

    Hi Success65.

    Thanks for posting. Please, try the following steps.

    Thanks for posting. Please try the following and see if it you solved.

    Method 1: Run the Network Diagnostics tool in Internet Explorer to do this, follow these steps:

    1. Start Internet Explorer, and then try to access the Web page that displays the error message.
    2. On the page that displays an Internet Explorer error message, click diagnose connection problems . The Network Diagnostics tool will run. When the tool has finished, it will notify if you one of the following results:
      • He was unable to find a problem.
      • It has detected a problem. In addition, the tool will provide guidance on the next steps to take to resolve the problem.
      Note Users of Internet Explorer 6, click on detect network settings
    3. Click IP address, and note the IP address. You may have to it for future troubleshooting.
    4. Follow the steps in the Network Diagnostics tool to fix any connection problems.
    5. Start Internet Explorer.

    If you receive the same error message, go to the next method.

    Note You cannot use this method in Windows 7. The Network Diagnostics tool has been improved and replaced by the convenience of the Internet. Follow method 8 to run the troubleshooters. Method 2: Reset the modem or the router to do this, follow these steps:

    1. Disconnect the cable that connects the computer to the modem.
    2. Turn off the modem and the router.
      Collapse this tableauAgrandir this table
      Note If the modem or the router does not have a power switch, turn off the power to the modem or to the router.
    3. Restart the computer.
    4. Once your computer has been restarted, turn on the modem or the router, connect the cable from the computer to the modem or the router, and restart the computer.
    5. Make sure that all network cables are properly connected.
    6. Start Internet Explorer.

    If you receive the same error message, go to the next method. Method 3: Use the delete browsing history if resetting the modem or the router has not resolved the problem, delete your browsing history might help. Follow these steps to delete your temporary Internet files, history and form data:

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Under browsing history, click delete.
    4. Select the check box next to the Web site data preserve Favorites.
    5. Select the check box next to Temporary Internet files.
    6. Select the check box next to Cookies.
    7. Select the check box next to the history.
    8. Select the check box next to form data.
    9. Select the checkbox next to InPrivate filtering data.
    10. At the bottom of the window, click delete.
    11. Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.
    1. Start Internet Explorer.
    2. On the Tools menu, click delete browsing history.
    3. Select the check box next to Temporary Internet files.
    4. Select the check box next to the history.
    5. Select the check box next to form data.
    6. Select the check box next to Cookies.
    7. At the bottom of the window, click delete.
    8. Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.
    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. In the Temporary Internet files section, click delete filesand then click to select the text box delete all offline content , and then click OK.
    4. In the history section, click clear history, and then click Yes.
    5. Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.

    If you receive the same error message, go to the next method. Method 4: Use the Internet Explorer (No Add-ons) mode to do this, click Start, point to programs, point to Accessories, point to System Tools, and then click Internet Explorer (No Add-ons).


    Note The Internet Explorer (No Add-ons) mode is only available for Internet Explorer 7 and Internet Explorer 8.

    If this resolves the problem, follow these steps to isolate the browser add-on that is causing the problem:

    1. Click Toolsand then click Internet Options.
    2. Click on the programs tab, and then click Manage Add-ons.
    3. Click an add-on in the name list, and then click disable.
    4. Repeat step 3 until you identify the add-on that is causing the problem.

    Shawn - Support Engineer - MCP, MCDST
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Internet Explorer does not work correctly?

    My Microsoft Internet explorer is not working properly and I had some problems with viruses that have been resolved.  I use Goodgle Chrome to do what I have to, but that's all.  I use Yahoo mail and cannot do so with Internet Explorer?  What can I do to clean Internet Explorer?

    You should review seriously use IE for anything other than Windows Update. It's a malware magnet. Firefox or Chrome with blockers of advertising would be a better choice.

    Unfortunately, I do not have malware. I just never get everything... maybe 1 or 2 in my life.

    I would like to have your PC checked by an expert from malware. They're at BleepingComputer.com (the creators of MalwareBytes and other malicious software utilities)... Tell them what you told me in the I'm infected? forum and they give you a certificate of good health.

  • How do I update Windows if my Internet Explorer does not work?

    I've got Windows 5.1 Service Pak 3. I can't:

    1 Windows Update
    2 access Internet Explorer or
    3 confirm my McAfee anti-virus without the foregoing.

    Does anyone have advice?  Thank you!

    Hi BethCullinane,
     
    -What happens when you try to access Internet Explorer?
    -You get an error message? If Yes, indicate the same.
    -What version of the operating system are you using?
    -What version of IE are you using?
    -Have you been able to launch Internet Explorer successfully with no problems before?
    -Have you been able to update without any problem before?
    -You did any recent changes of hardware/software on your computer after that you started facing this problem?
     
    Method 1: Try the steps listed in the article to resolve the problem of Internet Explorer.
     
     
    Method 2: Due to Windows Update, see the following article:
     
  • Computer is slow, Internet Explore does not open pages.

    Original title: let a friend use computer, now runs slowly, lock up web pages or does not load?

    As stated previously, I took my computer to my friend. Now, it is extremely slow at startup and Internet Explorer will not open pages, or if not that they lock up Afterwords. I installed Avira, but removed, now have Avast and Advanced System Care. After analyses of them they tell me, found no virus. I even tried to re - load Windows Service Pack 2 for Windows Vista Home, but she wouldn't because she is already mounted. Help, please! I am in desperate need of having this problem is resolved.

    Hello
     
    What version of Internet Explore do you use?
     
    See the methods mentioned below and check if that helps.
     
    Method 1:
    Difficulty of Windows system performance slow computer problems
     
    Method 2:
    Ways to improve your computer's performance
     
    Method 3:
    Optimize Windows Vista for better performance
     
    Method 4:
    How to optimize Internet Explorer
    Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
     
    Hope this information helps.
  • Internet Explorer does not open

    I got an eMachine who was 'slow' that my client wanted cleaned and accelerated. It is Vista Home Basic (without Service Pack yet) and has two users, an administrator and a Standard. Antivirus is Norton. The reason why it has been slow is that she only had installed 512 MB of Ram and a part of which was used by the video. The only spy/advertising software he had was about 250 cases of MyWebSearch which I cleaned. I added just an another 512 MB of ram and has greatly improved the speed. The only problem I have now is that Internet Explorer does not open in a user account. It appears in the Task Manager. If I try to run again, it will show a second instance in Task Manager. He just will not come to the top. The customer has Firefox installed and works well. I called her and she confirmed that IE had not worked. What should I look for?

    Service Pack 2 cured it. I think that SP 2 updated IE 7 to 8. I never could see what was originally in it because it does not open. But it's IE 8 now.

  • Error "Internet explorer can not open this file or this page.

    __2-so I'm working, suddenly the following problem crosses my path. Told me that "Internet explorer can not open this file or this page. I followed the instructions but nothing happens so I leave and continue on another topic.

    1. when I see "your password is wrong", I'm always sure that this is right PW, so I click OK and it's immediately back 2 or 3 times until I close it and after that I continue to work as if nothing had happened.

    2 - while I'm working I tells me that "knowledge cannot open this page or IIR. I followed the Instructions but nothing happens. So I leave and continue my work on another of the subjects.

    "So I leave and continue my work on other topics.

    You don't say exactly what you are working on.

    Thus, the advice given is for Internet Explorer.

    See if the information below helps you solve the problem/s you have with Internet Explorer:

    http://support.Microsoft.com/default.aspx/KB/936213/?p=1

    "How to optimize Internet Explorer"

    Configuration in Windows Internet Explorer 7 and Windows Internet Explorer 8 settings can cause one or more of the following problems:

    ·    You experience performance issues in Internet Explorer.

    ·    You receive an error message in Internet Explorer. For example, you receive a message error "Internet Explorer cannot display the webpage".

    ·    Internet Explorer stops responding.

    This article describes how optimize or reset Internet Explorer in Windows Vista to solve these problems.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/kb/936215

    "How to solve the problems of Internet Explorer in Windows Vista and Windows XP"

    This article explains how to solve any problems that you may experience when you use Windows Internet Explorer 7 or Windows Internet Explorer 8 on a computer that is running Windows Vista.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/kb/936214/

    "How to solve compatibility problems that affect Internet Explorer 7 in Windows Vista"

    This article describes how to troubleshoot software compatibility affecting Windows Internet Explorer 7. To help determine which program may be the cause of the problem, you can do the following:

    1 use the mode safe mode with networking

    2. perform a clean boot

    3. use another user account

    4 scan your computer against viruses and spyware

    5. run Internet Explorer 7 in "no Add-ons" mode

    Hope the above helps.

    ·                        ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Also try the Forum from IE:

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/threads

    They will help you with your question IE in Forum Internet Explorer above.

    See you soon

    Mick Murphy - Microsoft partner

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