Realtek ethernet error code driver 35, Compaq CQ58, Windows 8.1
Hello.
I have a new laptop Compaq CQ58-353EM. It came with preinstalled system (Windows 8). Subsequently, I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In Device Manager, it is represented by a yellow triangle with an exclamation point. In the State of the device, it is stated: your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact the manufacturer to obtain a firmware or an update of the BIOS of your computer. (Code 35).
Laptop has everything system and hp updates installed.
I have tried the following to resolve the problem:
-2 versions of various bios (F.26 and F.25).
-several add/remove/reinstall the Realtek drivers
-2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (extract from the Realtek site).
Ethernet works OK on Ubuntu.
Any suggestions or solutions to this problem?
New test BIOS
CQ58 Notebook PC and HP 655
Updated HP Notebook System BIOS (AMD processors)
Tags: Notebooks
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