Receive the KB 953691 error code when loading LifeCam 3.0

Original title: kb/953691

Dumm it down to a classified noncomputor like me, how or what I do to work around the kb/953691 error code when loading LifeCam 3.0? My LifeCam 1.2 has not had a problem with Vista, but does now with Windows 7.

Thanks for any direction, wish MSM would take a direct responsibility with a patch rather than a group of form... Richard

p.s., xxxx always Vista and Windows 7 on XP, could have been better with a Mac laptop and my XP PC on Vista/Win7 laptop!

Hi Richard,

You can try the following steps and check if it helps.

Step 1:

Reset the permissions for the folder to full access:

a. Click Start, click Run, type Explorer.exe and then click OK.

b. expand computer.

> Locate the C:\Documents and Settings\folder \My Documents\LifeCam

> Locate the C:\Users\folder \Pictures\LifeCam

c. right click on the folder and then click Properties.

d. on the Security tab, click Administrators, click full control under allow and then click on apply.

e. on the Security tab, click System, click full control under allow and then click on apply.

f. on the Security tab, click everyone, click on remove and then click OK.

Step 2:

Configure the firewall settings to allow LifeCam.exe:

To examine and configure your firewall settings, follow these steps:

a. Click Start, click Run, type wscui.cpl and then click OK.

b. in the Windows Security Center, click Windows Firewall.

c. the Exceptions tab to add program and port exceptions to allow certain types of inbound traffic. You can define a scope for each exception.

d. Select LifeCam.exe and add it to the list of Exceptions.

e. If you are using another firewall, check the manual to configure the firewall to add LifeCam.exe to the list of exceptions.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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Tags: Windows

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