Received a call from a person stating that they came from wanting to access my computer Windows.
Dear Microsoft Answers,
A female caller with a heavy Indian accent phoned 29.11.11, claiming to be 'Windows' (no mention of Microsoft, as one would expect), based in the United Kingdom. She asked me to connect to the Internet, which I refused. This cold call and a scary message about the potential danger for my PC which struck me as the behavior of a crook. So I hung up.
The telephone number of this person was 009999100290. By checking this number with www.whocallsme.com, I have discovered at least two other people who had been hit hard from that number of 'Maria' and 'Catherine', respectively. They believed also that was a scam and hung up.
We were wrong, please?
I would be very grateful for your comments
(I have Norton Internet Security installed on my PC. A comprehensive analysis by that revealed nothing suspicious.)
Best regards
A.C. Brix
Fasanenweg 8/62
3604 Thun
Switzerland
Tel: + 41 33 335 28 44 (outside Switzerland)
Tel: 033 335 28 44 (in Switzerland)
E-mail: * E-mail address is removed from the privacy *
Hi André,.
It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.
Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!
See below for additional information on this topic and what to do and how Microsoft works:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.
Good luck and best wishes!
Tags: Windows
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Do yu know Mercaway?
Sunday, November 5, 11, in the early hours, I received a call from a "Mercaway" saying that they were affiliated with "Windows" & they had to access my files because they were overloaded with viruses (37,000), they were in California. Now, my computer is all messed up. Wells Fargo called to say that it was not a recognized site.
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low-noise connection and more background "accent"? hurt me at ease. must I remind... it's really "Microsoft"?
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If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
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@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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