Recently purchased - missing

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• Recently purchased with W7Pro323bithas all of a sudden activation key become invalid

  Recently (1 week) ago reconstruction and cleaning of the PC, responsible recently purchased W7Pro32bit with activation on the coverslip DVD key. Key agreed at the time with no error message. Now loading MS software today patches I get the message this key cannot be used to activate this computer. Help and why, please? Error code reads 0xC004C008.

  Spook_Central.

  I mentioned this to the dealer yesterday and received a reply confirming today that it was an OEM disc and a key.  They were also perplexed as to why there was a hardware error code during activation. I tried the phone activation service that worked seamlessly.  I am now fully active and legal; Topala also shows the original key installed despite previous warnings.

  In short, I am now a happy Bunny so thank you to all who responded, but I'm no further forward in the understanding of why the activation failed initially.  I do, however, consider this thread closed.

  Kind regards
  Spook_Central.

• recently purchased Acrobat Pro for Mac, but who also want to put it on a PC. There are several places so I can do this and I can use it on both Mac and PC? I don't think I can ask my boss to pass another $485 then I may have to go with another drive, if I

  recently purchased Acrobat Pro for Mac, but who also want to put it on a PC. There are several places so I can do this and I can use it on both Mac and PC? I don't think I can ask my boss to spend another $485 so I may have to go with another drive, if I can't use it on multiple systems.

  A version bought the current version (Acrobat DC Pro) can be exchanged, so you should be able to run on Windows or Mac. But never both. You can then run it on two machines for your own personal use (do not share).

  A subscription version can be installed on two computers. Windows or Mac. For a person.

  More complex arrangements are pointing to a need for volume licenses.

• A recent purchase of Fijifilm XT10 but Lightroom doesn't support the RAF files, I use CC, any advise or direction offered please. Wayne

  A recent purchase of Fijifilm XT10 but Lightroom doesn't support the RAF files, I use CC, any advise or direction offered please. Wayne

  but about Lightroom, he says it's 5.7.1

  If you run v5.7.1!

  Release of Lightroom

  Uninstall Lightroom v5.7.1

  Open the creative application of cloud

  Click on the [OPEN] button of Lightroom. (or [INSTALL] if necessary.)

  Re-open your current catalog. (He will want to copy & upgrade)

  Import your images.

• Recently purchased captivate subscription 9 and installed on mac. When I try to open I get the message ' to open Adobe Captivate for must install legacy Java SE 6 runtime. " I followed the links and recommended all intalled the update of Java. How the % $

  Recently purchased captivate subscription 9 and installed on mac. When I try to open I get the message ' to open Adobe Captivate for must install legacy Java SE 6 runtime. " I followed the links and installed all updates Java recommended. How the % $# & not one open and use 9 Captivate? Any suggestions?

  Hello

  This link may help: easy to install Java SE 6 Runtime | Mac OS 10.9

  Kind regards

  Sheena

• I can't installed the recent purchase acrobat dc when I connect always ask the serial number of the previous version which I don't have.

  I can't installed the recent purchase acrobat dc when I connect always ask the serial number of the previous version which I don't have.

  As TSN wrote, you bought an upgrade.  Contact customer service to exchange it for a full version.

• recently purchased Premiere Pro and we are looking to purchase the complete Suite of Cloud Creative...

  My company recently purchased Premiere Pro and we think on the purchase of the full Creative Suite of Cloud, we would be able to buy the whole suite, even if we bought the first?

  Also if we did it would then become a fixed payment per year?

  I was also wondering if you had could have on multiple systems, that there are 2 member in this team and we will need the product.

  I just need some advice

  Hello

  As you have a creative cloud on behalf of teams, you should be able to add licenses for Creative Cloud full of the administration Console.  You will need 1 license/seat for every person who needs to use the software.

  You can choose to pay in advance for the year or pay monthly.

  Please contact our support team for advice on the cancellation of the single app Premiere Pro plan - Contact customer - cloud creative teams

  Kind regards

  Bev

• I recently purchased Photoshop elements 13 in a box and I want to activate it. For do I need the serial number, but I don't find it in one of the places it might be (on the album cover) or on the back of the box of the product. What should I do next?

  I recently purchased Photoshop elements 13 in a box and I want to activate it. For do I need the serial number, but I don't find it in one of the places it might be (on the album cover) or on the back of the box of the product. What should I do next?

  DWZ,

  To contact support for a serial number or activation number, please click on the link below:

  (be sure to connect to adobe.com with your Adobe ID first)   support

  Kind regards

  Guinot

• Change in employee... need Adobe ID and password. How can we reset it depending on the software that we recently purchased through this person?

  We had a change in the employee and do not have access to the Adobe ID and password. How can we reset it depending on the software that we recently purchased through this person?

  Best is to contact customer service

  Press the blue bar: still need us > either chat or by phone.

• I recently purchased Photoshop elements 12 and the system is to say that the Redemption Code is no longer active.  How can I get a new code that allows access to the software?

  I recently purchased Photoshop elements 12 and the system tells me that the Redemption Code is no longer active.

  How can I get a new Code number that will allow met to access the software?

  you need your serial number.  you used your number of redemption to redeem your serial number.

  If you don't know your serial number, check the account used to purchase or register your PES 12, Adobe ID

• recently purchased a samsung NX30 camera which came with lightroom 5, after several hours of searching on Google I got it setup properly with the right camera raw to be able to access my raw images. I found that my old laptop is very slow during the proce

  recently purchased a samsung NX30 camera which came with lightroom 5, after several hours of searching on Google I got it setup properly with the right camera raw to be able to access my raw images. I found that my old laptop is very slow during the processing of hundreds of images that I usually take on a weekly basis.  I bought a new faster laptop, but when I looked for the cd with the software of series and I couldn't find in the mess of Christmas.  I downloaded a trial version of lightroom and got, it works on my new laptop. Is there a way to access the serial number of my version already installed and insert it in the version of track to make it work for me?

  Myron

  If you take the time to register to your original with Adobe installation (which most people do not), you can log in to your Adobe account and get the serial number. If you use a Windows computer and still have access to the old computer where Lightroom is installed, you can do the following:

  1. in the window folder options, make sure that you are able to see hidden folders.

  2. go to the C:\ProgramData\Adobe\Lightroom folder.

  3. use Notepad to open the file, Lightroom 5.0 Registration.lrreg

  You will be able to retrieve your serial number of this file.

• I recently purchased Photoshop elements 13.  My employer just changed my computer (I am allowed and only use my personal computer) and the new computer does not have a CD-ROM drive.  Is it possible to download the software elements on my compu

  I recently purchased Photoshop elements 13.  My employer just changed my computer (I am allowed and only use my personal computer) and the new computer does not have a CD-ROM drive.  Is there a way to download the software items on my computer with the serial number and not the CD? Help!

  You can download the trial and use your serial number of the drive to enable to make full use...

  PSE 13 trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

• I recently purchased Photoshop Elements. It has a redemption code on its own card but when I enter the code it says it's invalid.

  I recently purchased Photoshop Elements. It has a redemption code on its own card but when I enter the code it says it's invalid.

  Where you enter the redemption code?

  Try to help the Redemption Code

• Recent updates missing on the purchase tab

  Updated my 4th gen AppleTV to the latest version yesterday and now apps recently updated are missing under purchases. I quit the app from the App Store and rebooted the device and he is still missing.

  I did have the opportunity to update my device, but noticed the same thing, so I don't think that's the problem but rather something at their end.

  Give feedback

  http://www.Apple.com/feedback/

• iTunes Store recently added missing purchases

  Since the upgrade to iTunes 12.4.1 my purchases of song/album iTunes Store is no longer appear in the list "recently added". Individual tracks are also not appearing in 'Song' registration and my iTunes game does not synchronize these purchases in any of my devices. I am referring only to purchases made since the upgrade.

  I tried logging in and on my iTunes account to "reset", but it does not work. I was wondering if anyone else has this problem?

  In fact, it turned out to be a matter of connecting to iTunes. Turning off iTunes game, quit iTunes, restart iTunes and then iTunes game (or iCould music library, I guess that) did the trick.