Reconditioned processor can he come back?
I was given a treatment of refurbishment. I don't know exactly what was installed XP Home 2002 edition apart form. The origonal could in a situation of commercial office. Could I always reset to factory settings and if so what I am likely to be left with. I don't have a recovery disk so need to know what types of situations I could do for me in reset.
Hello
I suggest you to contact the retailer of your system.
Instead of reinstalling the system, I suggest to run a SFC (file system check) scan on the system and check if the problem persists. Follow the steps mentioned in the article below.
a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
b. click on continue or provide administrator credentials if prompted.
c. in the type in the following command prompt window and press ENTER:
sfc/scannow
d. you should see the following message on the screen:
§ Begin the analysis of the system. This process will take time.
§ Beginning verification phase of system scan.
e. audit % complete.
f. once the scan is complete, a test to see if the problem you are experiencing is resolved or not.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
http://support.Microsoft.com/kb/310747
I also suggest do you a disk clean and remove unwanted files from the system and check if the problem is resolved.
Description of the tool in Windows XP disk cleanup
http://support.Microsoft.com/kb/310312
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.
Tags: Windows
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