Record of WebHelp and problem generation AIR RoboHelp file

Hello:

I get a message "WebHelp file could not be copied" when I click on the button "Generate" in the wizard of SOUNDS. It does not show me the progress bar with the title 'Generate the package', but after a few minutes, I get the message "WebHelp file could not be copied. And then another message "Adobe AIR package could not be generated".

My WebHelp file is 80 MB and contains 3700 files and subfolders 43.

However, if I keep all the settings Assistant air even change, but ONLY the location of the WebHelp folder to the generated project output RoboHelp CustomerCare sample (2 MB; 224 files and 8 folders), and then the AIR file is generated successfully.

This led to two possibilities:
1. There is a limit on the size of the folder WebHelp to generate the AIR file successfully. Anyone know what is this upper limit?
2. There is a certain file or type of file in my WebHelp file which is not present in the CustomerCare WebHelp file which could be the cause of the AIR conditioner break. This seems to want to since I have HTML files, JPEGs, GIF, etc. typical of the files used to WebHelp output.

Can anyone help?

Thank you
K

This problem is solved. I had this problem because of some files corrupted in the project. Once I deleted the files, I was able to generate the AIR file successfully.

Tags: Adobe

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