Recovery/creating an extra hotmail account

Hi - I could scream. The advice is very appreciated:

I had a Hotmail account 'staff' for 15 years. About two years ago, I created a Hotmail account. Never used, but it is still 'live' and I want to start to use forgotten password. Recovery of MS has been useless. Essentially because the questions are all about "recent emails. The 'Final' advice is to create a new account (based on my personal)!

Please help - or I'm leaving for Gmail on this one. Thanks - N

Hello

Thanks for posting your query in Microsoft Community.

It is unfortunate that you are unable to retrieve your e-mail account. However, I recommend posting your query in the Windows Live ID support for assistance.

Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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