Recovery hard disks

I doubt there will be what this forum can do, but I want to have it there because it seems to be an internal matter of the HP part.

I have a laptop with Win 7 Pro x 64. The drive died, and I used the recovery disks that I paid to reinstall the operating system. The discs are for Win 7 Home Premium. Part number 658862-001. The version of Win 7 is NOT written on the discs.

I called HP (I have 3 numbers of ticket at this point) and they sent the same part number. I used, just to make sure that there is not an automatic process to determine which version of the operating system must be installed. Nope.

In its current form, HP is not sure what is the correct part number.

Anyone happen to know what might be the correct part for the Win 7 Pro x 64 recovery disc number?

Hello

The set of recovery disks that you mentioned has 3 versions of the operating system

Win7 Premium, 64-bit Win7 Professional 64 bit, Win 7 Ultimate 64-bit

The media Recovery allows to detect and install the OS to version factory which has been initially configured on the unit to the factory...

Did you do an upgrade from Microsoft? or an installation of Windows 7 Pro retail?

or are you saying that this unit came with Win 7 Pro and the recovery media only installs Premium?

Just checking because we will need to continue the investigation if that's the case...

Kind regards

Tags: Notebooks

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    -> Partition data was created by the people who set up your machine.

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    -> What data did you remove?

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    -> Exactly how do you do that? You may be thinking of the Image system data?

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    Seems that drive HARD recovery does not work.
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    Welcome them

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    Hey Buddy

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