Redeming code of software provided by the school.

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• I add my redemption of the school code by mistake to the wrong email?

  I was apply to my program free online for the school and added code buy with erroneous email, how can I get the redemption to the email right and another email address that I placed to cancel it?

  We are going to support further this issue.

  Chat one-on-one with us here: https://helpx.adobe.com/contact.html .

  Thank you

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• try to download the software: via the link provided in the email, I get an error page «» Then I tried via my account by clicking on the link 'Download' screen 'my order. " Then, I get a message saying "you have no download. I'm almost ready to fi

  Hi, I just bought first elements. I paid online via Paypal. I got the Adobe confirmation email a few hours later. I then try to download the software: via the link provided in the email, I get an error page «» Then I tried via my account by clicking on the link 'Download' screen 'my order. " Then, I get a message saying "you have no download. I'm almost ready to file a complaint with Paypal for fraudulent online sales. What should I do?

  Hi H D,

  Tell us the name of the product you have purchased.

  Please visit: http://www.adobe.com/downloads/other-downloads.html

  Let me know if it helps.

  Concerning

  Megha Rawat