Redemption code has already been used

I am a student and received my code redemption for Adobe Creative Cloud.  However, when I try to use the code after signing in, it indicates that the redemption code has already been used.  I was in contact with technical support Adobe several times where they have installed and uninstalled CC and still without a bit of luck.  Someone at - it other suggestions to redeem the code or if I install the application update the redemption code later.

Any help would be much appreciated.

Casey

Redemption codes used only once.  The redemption code no longer has any purpose after he used only once.  After using it once you have the subscription assigned to your account and should be able to sign to the creative cloud using your Adobe account information.

Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

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