Redirect a domain existing Business Catalyst

We are trying to help a friend redesign of their website and go to the accommodation to Business Catalyst. The domain name was purchased and hosted by HostBaby. An email was sent to them providing the three bits of information needed to redirect the domain name to Business Catalyst. We have added the web domain to our admin acct, but keep an error message that the domain already exists and to remove all the information pertaining to it. This means that HostBaby has not shifted the field as requested, or we do something wrong? We are new to the use of Business Catalyst.

Hi Mark,

Your domain does not have the site is that it is not a new delegation to point to our name servers. Please point to domain to servers of names as shown in this article:

http://helpx.Adobe.com/business-catalyst/using/change-site-domain.html

Kind regards

Aish

Tags: Adobe Muse

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