(Redirected) Order not received and Dell could not be contacted
I was due to take delivery of my laptop today and follow-up mail forward. Then, I received an e-mail saying that a delivery attempt had been filed and a card left through the box to the letters. No hardened as I have at home all day working in a lounge overlooking on the road; No vehicle courier and no card left through the door. I tried unsuccessfully to contact the courier service, but their automated system has no tree installation pointing out problems like mine and you can not email. So I tried to contact Dell and it was just as unsuccessful that you need all kinds of delivery codes and tastes. You can't really talk to anyone and Dell seems not to care about that. Finally, I used the online chat and left messages but I do not hold much hope. I'm now about £800 small and nobody seems to care. So much for the customer service.
Anyone else had problems similar, if yes, how did you deal with it?
Hi Churchward 25,
You can transfer this in forum customer care for assistance.
http://en.community.Dell.com/support-forums/customercare/#pi40817=1
Tags: Dell Products
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