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• Reference Dell backup and restore is unable to create a DVD of recovery on Windows 8

  Dear Dell,

  I am creating recovery discs "Dell backup and Recovery application" but when I was asked to insert the second DVD, the optical drive keeps rejecting DVD. The application will not continue to burn the second DVD and seems to be frozen. I tyied with different DVD brands/manufacturers and also-/ + r unfortunately. The question remains. I could find this 593906 article published 21-01 - 2013 (http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs link). Although I did the updates, I'm still not able to create recovery discs!   File: after having inserted the Disc 3 application gives the message "Dbr.exe-" not found disk and stays there and rejects the DVD.  I spoke with the Greek team of Dell. I was told that warranty does not cover the support of sw even if my unit is less than a week. Furthermore, I learned that although "Dell backup and restore" application said THAT DELL is not actually a Dell product so they can't support. They my proposed to use the recovery of files from windows 7 place (which needs at least 8 DVD!). As you can understand it's a workaround and not a Solution.

  I hope that someone from Dell will consider the issue and to come back with a precise answer and a permanent solution.   (Model: inspiron 15 3521). Thank you

  Hi ylikonomos,

  You can try to uninstall and reinstall Dell Backup and Recovery Manager and Dell Support Center. Follow these steps:

  • Press the Windows key + 'X' on the keyboard.
  • Select "Programs and features" in the context menu that appears in the lower left corner.

  

  • In the list of applications, uninstall Dell Backup and Recovery Manager and Dell Support Center.

  Below, check the version of the BIOS installed on the laptop. Press Windows + "R" key, type msinfo32 and press ENTER.

  

  

  Identify the version of the BIOS. If A04, the update of the BIOS is not necessary. If this isn't the case, update the BIOS. Before flashing the BIOS please check this following:
  * No external device (printer, USB stick, SD card, DVD) must be connected.
  * All other programs should be closed and saved documents.
  * The power adapter and the battery must be connected during this process. The battery must be 10% or more than 10% of charge.

  Here is the link for the update to the BIOS: http://dell.to/VBwSAh. The laptop restarts after this update.

  Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application.
  Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Restart the computer and check if you are able to create the recovery media.

  Please, try the following steps and share status.

• Reference Dell backup and restore (Premium Edition) 1.7.5.63

  Since upgrading my software Dell backup and restore to version 1.7.5.63, I now have problems to make it past the "Dell backup and recovery Please Wait" screen.

  I'm not leaving this option to run for more than 8 hours, but found that this process is not always successful. The only way I could find to block this process to run is to click on the? at the top right of the screen, then select "activity log". At this time, I clicked on the home button to take back me to the Dell Backup and Recovery Premium Edition home page and close the application. However, when I tried to re - open the application again, it brings back me to the screen "Dell backup and recovery Please Wait".

  To solve this problem, I tried to restore from a previous backup I made of the Dell Backup and Recovery application but it failed miserably and corrupted my hard drive and operating system (Windows 8.1). So the only way I could get back to who had to go back to my backup bootable disks that I created when I arrived to my laptop Dell Latitude E6530.

  Then I had re-installed all the 100 + updates of Windows for upgrade to Windows Pro 8.1 by the Windows store. From there, I upgraded my software "Dell backup and restore (Premium Edition)" at 1.7.5.63 and had the same problem again.

  In any case to have a fix for this or tell me how I can raise an incident with Dell, because this is so ignorant and frustrating.

  If I uninstall my Dell Backup and recovery software (Premium Edition) and reinstall the version found in http://www.dellbackupandrecovery.com/en-us/Index.html , but the last time I did, it installed the basic edition and not the Premium edition.

  All right enough the last time I had problems with my Dell backup and recovery (Premium Edition) software, it seems to settle on the other updated after a few months, but I don't don't want really to go back to an earlier backup with an older version of the recovery (Premium Edition) software and backup Dell.

  Any help or advice, you would be extremely grateful.

  I'm shocked that Dell is detrimental to Windows backup in Windows 7 Professional.  Your comments here persuade me not to pay for the premium edition.  Various people on other internet research said Dell had a great program backup, 6 months ago, but weakened while it is able to sell a version Premium, also hobble the program backup Windows.  You might try a free backup software like Comodo as I suspect that you can not use the Windows backup which makes a backup with files image.  It was a very simple approach that Dell seems to have stuck in their new versions of Windows 7 Professional.  I restarted my computer because of this kind of game.  Since I bought it at Costco, I have 90 days to return it.  I also started watching a series of online backups.  Carbonite seems terribly clutter my computer, and while highly recommended, it is slow, slow, slow.  I am CrashPlan that seems to work much much much faster.  Both of these are paid services.  CrashPlan has a lot of versatility to accommodate beginners to evolve into something much more powerful.  They have free versions for recording to hard drives and other computers.  The online version has Unlimited storage, much versatility, without the limits other plans have, and it's only 4-6 dollars per month, depending on the current sales and payment terms.

• backup and restore will not upgraded

  I'm about to go from 8.1 to 10 & followed a Dell advises pop-up on upgrading the version of BACKUP and RESTORE I want to make sure that I have the system & data backup before you take the leap win10

  It's R & B will supposedly start the download to install the upgraded version but then disappears. I checked the Task Manager and I can't follow what happened to R & B. I opened/re-opened several times, but I get the same result.

  Please can someone advise? I've been trawling the net for a possible solution without success.

  Hi all

  I gave up on the dell system backup B & a. Note there was a premium account.

  I did as Okaganafan suggested and backed up my data using Windows history file. I have win8.1 & the system maximum return was not available. But I managed to manually run the Windows Image backup.

  I also took a manual backup of my data to an external drive, created an ISO to win 8.1 (just in case).

  The win10 upgrade was painless, even if, as expected, it took some time. It has been ~ 24 hours well. Dell B R & updated now too & suggest that do all kinds of disks of backup & recovery. I'll make those soon.

  I am really disappointed with the Dell Premium B & r t was no help!

• Backup and restore will not format disk

  I try to use Backup and Restore. When I click on the back of the files, I get a pop-up box that asks me to format the drive. After clicking on the Format, the following pop up box says unsuccessful Format. Sometimes, he also disk write-protected. I use Vista Home Premium and using an optical DVD +/-RW drive. I was unable to find anything on it. Has anyone else had this problem? What I can do. I check all the settings I can. Thanks for any help.

  Would you consider investing in an external USB drive and use it as your backup media.  This will work part-time full support until CD as the only hold about 700 MB of data and your hard drive is perhaps in a fit of 250 GB, what amounts to a large number of CD on current prices an external drive will pay for itself within a very short time and you are mucking around with several CD

  He needs that a defective CD or an unexpected shutdown to occur and you may lose all your backup met before this type of failure.  If you must use the CD then just use them to backup your important data.  If you need to perform a full restore, it may be faster in the long term to perform a recovery operation by using your installation media rather than feeding in a multitude of CD.

  One thing that I met, if you buy the CD on the main roads, is that, if they are not stored properly, at home or in a store, the last few CD inside tend to stick to the neighbor CD, which is not a good thing.

  My personal choice is to use a third-party imaging software to back up the entire partition or drive.  I save on a different hard drive installed.  You can use the external hard drive, I tried to sell you.  The entire backup (40 GB) takes about 10 minutes, with a restoration taking around the same time.  I double save my data more valuable, as well, of other external media, like USB, DVD, etc.

  Terabyte unlimited
  http://www.terabyteunlimited.com/prodgrid.html

  http://www.terabyteunlimited.com/image-for-Windows.htm

  Acronis True Image 10 Home
  http://www.Acronis.com/homecomputing/products/TrueImage/

• Reference Dell backup and restore - "an error occurred during the creation of the backup of the system"

  I have a Dell XPS-8700 running Windows 7.  I bought the Dell Backup and Recovery Premium Edition.

  I was able to create a backup bootable (hot spare), and I can create a backup of data on my external hard drive.  However, whenever I try to create a backup on my external hard drive system, after about three seconds in the process, he returned: "an error occurred during the creation of the backup of the system.

  How can I create a backup of the system?  Why I get this error?

  Thanks for all the info. My situation sounds very similar to yours.

  I removed using Add/REMOVE programs in the control panel DBR and he removed cleanly.

  V1.7.1.2 downloaded and executed new facility.

  When I ran, it was my premium license key so he had yet to register and was not removed by uninstall.

  As before, Rescue Disk ran and installed the new partition (DBR_BOOT) on WD Passport.

  However, backup system immediately stopped with disconnected, missing target location or full. Tried several times...

  In any case, sounds like you have solved your problem, so you like OP should this brand this post/thread as answered. I will continue to post on my other thread.

• Reference Dell backup and restore =?

  This software was preinstalled on my newly purchased Dell Inspiron 3646... can't make heads tails ov er it.

  

  Hi John Sellers,.

  Applying Dell backup and recovery seems to be corrupted. I advise you to reinstall the Dell backup application and system restore using the link below and check if you are able to restore the system.

  http://Dell.to/19QaFSu

  Please let me know if it helps.

• Reference Dell backup and restore: "merge system backups?

  Hello...

  I have a problem with the Dell backup and backup (version1.8.1.70). Everything works fine except for the "merge system backups. When I click it, nothing happens. I would like to know what I can do to get it working again?  Thank you.

  My computer: Dell Inspiron all in one model 3048

  Problem solved!

  I have uninstall backup Dell and recovery version 1.8.1.70 and reinstall version 1.8.1.71.There no problem, now, all work great so far. I am happy!

• Reference Dell backup and restore ends in error

  I just bought and set up a 3847 Inspiron with Windows 8.1 and I tried to create the backup of the plant and the DVD of restoration but the regime ended with a mistake twice.    It seems to happen at the end (ie. left 2 seconds) and then gives me an error indication.  It seems that he should try to check the DVD but it never does at this stage.  Does anyone know what gives?  The whole DVD is bad?

  In the case of only 1 system and no upgrade to the Premium edition, they are equivalent. The hot spare requires an external hard drive and backup of the plant requires a USB flash drive. I have not tried an SD card for a backup of the plant just a bootable USB for the backup of the plant.

  The hot spare is even as backup from the factory to the exception, you can use 1 external drive to factory settings for up to 10 systems Dell... If you use the Premium edition, you can get more advanced features like a custom backup and can set it to backup continuous data.

• Reference Dell backup and restore no longer works after upgrade

  After having recently upgraded to version 1.8.1.70 DBAR, my scheduled data backups have been crashing... error message: "a problem caused the program to stop working correctly." I uninstalled and reinstalled 3 times, even tried to restore a previous version. The problem persists. Any advice?

  

  Yes, when I check the last update, it showed me 1.8.1.70 version as well. However in Dell 'My downloads', it was another version - 1.8.1.71.You can upgrade your Dell downloads or click on the link:

  http://downloads.Dell.com/FOLDER02909509M/1/Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00.exe

• Reference Dell Factory Image Restore will not work.

  I have a Windows Vista laptop and I got a virus so I went to the system recovery options to restore it to a factory State.  It starts, but it doesn't actually do anything, and now my computer won't even fully start.  Just, it starts and load the Dell page and then bar Windows load and then it starts the startup repair but nothing is ever able to set.

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

  Above is Dell to reinstall Vista from the DVD on your computer.

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

  And that way if you have a recovery partition on your hard drive.

  Above is the use of the Dell Recovery Options.

  If you have problems using the Dell recovery process, contact Dell directly.

  See you soon.

  Mick Murphy - Microsoft partner

• I would like to know if Windows Backup and Restore will copy a new set of files and adding to what is there in the previous backup folder

  On my old computer (XP), I used app fast backup protection to back up my files to an external drive, Iomega hosted Media Network Hard (2 TB).  I have a new Dell PC with Windows 7 (64 bit) OS.  With the help of a cable I copied all the files from my XP to Windows 7 computer.  All the files on the external hard drive, copied to a "network".  I am able to view all the folders of the Iomega file, but I can't back up my files to protect fast has not been improved to work w/Win 7.  Quick protect is divided into 6 different discs (photo-U, V-ActiveFolders, W-Music, X-backups, Public-Y, Z-movies), Iomega recommends using backup Windows and restore.  "Before you start this process, I would like to know if Windows Backup and Restore will copy a new set of files and adding to what is there in the folder backup previous Player X or if it will start a"new"backup" folder on drive X.

  Original title: BACKUP AND RESTORE

  New.

  Probably in a completely different format than you are accustomed to and accessible in a different way.

  Although I suppose you could create separate jobs for each of the existing partitions, if you wish.  But I would like to backup these partitions to something else before you start. Heh

• Cannot reinstall Dell backup and restore support center

  Hello

  A new Inspiron 3521. Upgrade to 8.1 Windows before you create backup discs. Now when I try to create the backup, get the message:

  Reinstall Dell backup and restore

  To use Dell backup and restore with this version of Windows, you must reinstall it from the original installation media or download files. If you are unable to locate the files or media, contact Dell, the manufacturer of Dell backup and restoration for more information.

  Cannot access it from support center - only lists updated, pilots not original (I already installed). When I try to do a scan for drivers, it never ends (leave it on for hours).

  Can anyone help? Thank you.

  Hi Debsdell

  Sorry for the late reply. Please follow the steps mentioned below for the resolution of the problems.

  Has) Uninstall Dell Backup and recovery program

  1. Enter in the right edge of the screen and then click on search.
     (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click Find.)
  2. Enter the control panel in the search box, and then tap or click Control Panel.
  3. Under notice of:, choose large icons and then tap or click programs and features.
  4. Press or click the program and then tap or click on uninstall.
  5. Follow the instructions on the screen.
  6. Restart the system.

  B) Install Dell backup and restore from the link below

  http://www.dellbackupandrecovery.com/en-us/index.html

  Click on the download that is located on the right and follow the instructions on the screen

  Please let me know if it helps.

• Help required with error 0 xC0000001 when opening DULL of the start menu and also impossible to create the recovery Dell backup and restore file.

  I use computer dell laptop inspiron 15 5558 with 8.1 windows preinstalled in it.

  I wanted to reinstall windows but I have no recovery media. Also I'm unable to create a new recovery media from Dell backup and restore. Also, I am unable to open feel of backup and restore in the start menu as this error comes up on screen

  Its always not available on him would happen, rumors were that he should have been made available yesterday, but Microsoft decided not to release it yet:

  http://winsupersite.com/Windows-10/Windows-10-build-10586-heads-slow-ring-insiders

• How to create a recovery media factory with Dell backup and restore on Windows 10 1.6.2.4 v?

  I got today a Dell inspiron 3521 a customer, without warranty, after some checking, I discovered that the hard disk has errors and needs to be replaced

  No problem, the only problem is... I have no installation of Dell Windows 8 media. The laptop is updated to Windows 10 last year. In programs and features, I see that Dell backup and restore 1.6.2.4 v is installed. When I search the Dell backup or watch all the apps installed I can't find the program. So I can't run the program to create installation floppies

  When I go to:

  program/PC (x 86) / Dell backup and recovery, I see a lot of files and 4 records, but no configuration file.

  So my question is, how do you create a Dell Windows 8 installation media? Can I use after installing the new hard drive, reinstall Windows?

  For good order, I can't, until now still approach the hard drive.

  Who knows the solution to install the software dell of origin on the new drive?

  The application must be updated for Windows 10 - you can get it as a download from Dell.

  However, if 10 is already installed and enabled, you can also manually install WIndows 10 without the need of a product key - that way, however, do retain none of the applications Dell preinstalled on the system (which is not very important, as some of them such as PowerDVD would require a paid upgrade to work with Windows 10 in any case).

  DBaR 1.9 is here: