Refine clip in first pro don't synch

Hello!

So, here's the thing. I am using Premiere Clip to make an easy cut on my Tablet (iPad 2 Air), but I want to send to the first to refine the cut with Premiere Pro.
As announced here: refining a first video Clip in Premiere Pro | Adobe Creative cloud Mobile Apps tutorials

However...

I'm sitting here with a test project to try to do exactly that. I have a title and I have a next clip (taken from the cloud creative already), then another title.

-J' I try to send my file to first pressing: "Edit in Premiere Pro.

-Only the answer I get is: "could not send the project. Impossible to send this creative project cloud because some of your media is always synchronize. Please try again in a few minutes. »

Now, go to error messages, this one is pretty good. Explains the problem and told me to wait. So I wait... However, I also note icon loading at the top left.

So, I have this button to see the current download media. Now at 150%... Only to 199% and then back to 0% and start all over (it tries to download the file already taken compared to the Creative clouds).

This has happened for the past 2 hours.

1: what a firewall issue?
2: is this a bug?
3: why it wont update?

All tips/hints would be more than welcome.

The project includes the clips with a duration of about 4-8 minutes? It is the length of the source element , not the duration of stand by occurrences of the element in your timeline.

If your project contains excerpts from this size, then you almost certainly hit a known issue with clips about 500 MB to 1 GB, a signature which is that the status of the Synchronization dialog box reports download reaches 100%, then resets to 0% and amounts to 200%. In some cases, download completes successfully after reaching 200%, but sometimes it just resets to 0% again.

We are working on a fix for this problem. In the meantime, I'm afraid there is no work around - at least not for the existing clips that are greater than about 500GB. For future projects, you can follow this issue by keeping your clips in less than 4 minutes.

For what is a workaround for your immediate goal to launch the Premiere Pro project, the following should work:

  1. Delete the project clips that come from a file of more than 500GB. To facilitate the re - insert a clips in Premiere Pro, you can insert a title in its place with enough information to remind you of what clip go.
  2. Once the synchronization has completed, will publish > edit in Premiere Pro
  3. Use the creative cloud (or some other cloud storage service or Dropbox) to get the large clip from your mobile device, the computer that is running Premiere Pro
  4. In Premiere Pro, open the Adobe video project, import the large clip and add it to the timeline.

Of course, it is an option if your project also includes other assets that are less than about 500 MB...

Let us know if your project does not contain clips more than 500 GB. In this case, we will have to continue the investigation to determine what is going wrong in your case.

Sorry for the inconvenience.

Tags: Premiere

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