DVD - ROM can not be detected on satellite - corrupt or pilot missing (Code 39)

Similar Questions

• Satellite A200 - 23P - mechanic of DVD - rom does not

  I'm sorry for my English in advance this topic! -Thank you

  I have a very big problem with my engraver of DVD (RM).
  I bought SAT A200 - 23P three weeks ago.
  The Win VISTA operating system has been installed. DVD - rom worked well.

  If I have installed Win XP to the second partition on my HARD drive (to install the disk with driver for sata drive in nlite) and installed all the drivers and utilities for Toshiba laptop, I found that my DVD-rom is not working while I press eject button.

  Mechanic of DVD is not responding to eject in XP and not even in the BIOS!
  It is interesting, mechanic DVD is the detection in BIOS, detects in XP, XP operating system votes - mechanic to the DVD works properly - its fable.

  However, if I have installed XP on the second partition, Win Vista does not load :(
  I don't have a second chance for second selection (Vista and XP).
  I now have XP only, even if Vista is on the first partition - I didn't delete it.

  Do you think that the DVD-rom is HW or SW problem?
  I think that, given that the DVD-rom does not in the BIOS - HW error.

  But is very strange, if I install XP from mechanic to the DVD and then close is, DVD - rom does not...:)

  If I manually open and insert the CD, the DVD does not (diode led no blink, just if I turn off the computer, led blinked once).

  PLS help me someone-

  Thank you!

  Hi Michal

  Your question is very strange, I mean the number of CD/DVD drive

  The fact is that the readers of CD/DVD eject function functions should any operating system has been installed on your laptop. It has nothing to do with your software on the HARD drive.

  So I wonder why the eject button works with Vista and not XP preinstalled OS?  :|

  My only plausible explanation is that sometimes there is a bad connection between the laptop and the drive. However the problem could be related to the hardware problem too

  As you see it s not easy to say what's wrong exactly, we can only speculate.

  Now some details about your installation of OS double.

  You cannot choose between Windows XP and Vista because Vista boot manager was obliterated during the installation of Win XP.
  This happened to me also. I installed Win XP on my Satellite and could not start Vista.

  The solution was simple; I used another original DVD of Vista (from my friend) and booted from this DVD. Vista has renewed the Boot Manager, and then I was able to boot Vista.

  Then I downloaded the tool called Easy BCD.
  This tool can change the Vista Boot Manager settings. I've edited and inserted a new Windwos XP OS entry.

  That s it!

• CD/DVD-ROM problems, drive not detected AND the category of CD/DVD-ROM does not appear in Device Manager

  I'm having serious problems here. My CD/DVD-ROM drive is not detected and will not answer. I can ONLY open the drawer at the beginning of my computer laptop startup. The drive does not appear in my computer and the category of CD/DVD-ROM does not appear in Device Manager. Therefore, the "uninstall/reinstall" is impossible if the computer behaves as it has never been this drive now or never. Previously, I was able to use it as there was no problem, but someday, it's simply not there.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• DVD Rom does not recognize DVD

  CD/DVD-Rom is not recognize my DVD

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• My HP DVD/ROM does not appear in the device under my computer Manager or when I scan for readers.

  My HP DVD/ROM does not appear in the device under my computer Manager or when I scan for readers, most of the time.  Every now and then it will be visible and I can use it but 90% of the time it does not exist.  I tried the regedit fix, nothing.  I tried the program Microsoft Fix It, it tells me it cannot locate a DVD/ROM.  I removed, cleaned and reinserted my DVD/ROM drive, but no difference.  I tried everything, except the upgrade to Windows 7... who will be my last resort.

  Hello gargoyle28m,

  If your hardware is not detected to upgrade to Windows 7 is not a resolution. This issue may be caused if the DVD drive is faulty or connections loose on the mother board. You may need to check the connections. I suggest you check if the DVD drive works on another computer. You can contact the manufacturer of your computer to help you with this problem.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• My CD-ROM/DVD-ROM does not work

  My CD-ROM/DVD-ROM does not work.  Manager of devices display a "!" on the Optiarc DVD RW AD - 756 A ATA DEVICE.
  1 device state poster (this device cannot start. (code 10)).
  2 update driver... shows that the best device driver software is already installed.
  3. it is the driver of manufacturing.
  4. I tried the microsoft fix it downloads and it has not solved the problem.

  Hope that enough information... Oh, my computer is computer laptop HP Pavilion G60-231Wm.

  Grateful for any advice...

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD ROM does not

  Hello! my cd/dvd-rom does not work, it does not play any disc. When I load a disc says please insert disk, what can I do

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD-ROM may not be detected

  Hello

  My CD-rom can't everyday detect, can you help me solve the problem?

  And in my computer can not find the CD-ROM drivers.

  Hope can get the answer soon...

  Thank you

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Pavilion p6744y: HP Pavilion p6744y DVD-ROM does not not after installing Windows 10.

  I have recently installed Windows 10 on my Pavilion p6744y. Since installation, the DVD-ROM does not work correctly. This worked perfectly before the upgrade of the OS and is the original drive installed by the manufacturer.

  Spin discs and the light flashes, but there is no response from the computer. DVD - ROM does not appear in Device Manager and has been confirmed as "ENABLED" in the BIOS Setup screen. All wires and cables are attached and tight.

  The HP Support Assistant is installed and confirms that all the drivers and software are up-to-date, like Windows Update.

  Microsoft contacted for support and remote access to the PC. They have attempted to install an updated driver, but have been unable to find newer and easier to apply than the drivers already installed drivers. They were unable to solve the problem and advised me to contact HP. Contact HP is not useful because the PC is out of warranty and they expect me to pay for the support.

  Help, please. I suspect all that I need is a updated driver to make the DVD - ROM communicable with 10 visible Windows.

  I know a little about this stuff, but I'm certainly not a computer "guru". Please keep the simple resposnes with easy to understand by a layman terms.

  Thanks for your help!

  I FOUND A SOLUTION!

  Research in the blogs of support paid off in a big way. A minor registry editing is all it took, and my player works like new!

  Here is the solution. My system is Windows 64-bit 10.

  Resolution 5: Create a registry subkey
  Note to use this method, you must be logged on to Windows as an administrator. If you need help, check that you are an administrator, go tohttp://support.microsoft.com/gp/admin
  Important follow the steps described in this section carefully. Serious problems can occur if you modify the registry incorrectly. Before you edit, back up the registry to restore in case of problems.
  To create the registry subkey, follow these steps:
  Press the Windows logo key + R to open the run. (or right click on the windows down icon to the left)
  Type regedit in the run box, and then press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on allow
  In the navigation pane, locate the following registry subkey:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
  Right-click atapi, point to new, and then click key.
  Type Controller0 and press ENTER.
  Right-click Controller0, point to new, and then click DWORD(32-bit) value.
  Type EnumDevice1 and press ENTER.
  Right-click EnumDevice1, click on change...
  Type 1 in the value data box, and then click OK.
  Exit Registry Editor.

• CD/DVD-Rom will not read the CD

  I just upgraded from vista to windows 7 Home premium database on my laptop and now my CD-DVD-Rom will not read any CD I put in the drive. He reads that DVD very well so I'm up for a loop now. My drivers are all far better that I can find. I know it's a CD-DVD-Rom, because before I updated I had no problem reading CDs and DVDs. This is a problem because all my anti-virus and other programs are all on CD. I don't know how to fix this. Any suggestions would be greatly appreciated.

  -Thank you

  Thanks for the post with suggestions. I have tried it all and still had the same problem. I called Dell and got the laptop computer and an hour with a tech restarted my computer and try to fix it, they decided that something in the upgrade process damaged my CDRom and they sent me a new to replace my current one. I'll get it Tuesday and weather post or not, that is the question. Just in case where there are other people out there who might have the same problem.

  -Thank you again for your help

• Yet another DVD-ROM does not

  Hello

  I also have another DVD-ROM doesn't work is no problem. The drive used to work fine until I installed a second drive, replace my CD burner by an engraver of DVD - RAM. The second works very well. I'm used to debug hardware issues but was just lazy for a few months. Today, I put a lot of time to test, read the Forum etc. No luck. My system is a Dimension 8400/Win XP and not work drive is HL-DT-ST DVD - ROM GDR8163B.

  No errors in Device Manager. The drive just keeps asking to insert a disc. Any type of disc does work (audio, cd or dvd), but they work very well with the DVD - RAM drive. Here's what I've done:

  1. Uninstall all of the software (with Add/Remove Programs Win) associated with CD - DVD (Nero, InCD, PowerDVD7, producer of energy, to things, I got with the DVD-RAM).
  2. Tried the first simple ideas found on the forum. Uninstall DVD driver and IDE controller and remove all keys filters upper and lower in the register (as you see below redbook remains). Delete all errors in the registry with CCleaner three times, until there was no error on the left. I noticed there are still entries in the registry for software that I removed (whole folder of Cyberlink stuff is still there). Have you not tried to erase that. An example of windows efficiency unsinstalling of things. You get not just on a Mac. Oops sorry for this comment. Maybe it's the best solution. Buy a Mac, put the DVD-ROM and it should work fine... ; >). I used to do the Mac support and installation of a few years back... Anyway.
  3. Unplug the DVD-RAM drive to keep only the no work in the car.
  4. Do the first four steps of this page: http://www.dellcommunity.com/supportforums/board/message?board.id=dim_cdrom&thread.id=138730
  5. Reconnect the DVD-RAM to run Dell diagnostics from the utility CD (I don't have the utility partition because the main hard drive has been replaced). From the DVD - ROM drive self-test. Seek and reading tests just asked to put a disc in the drive, I tried several times. Like in Windows, nothing is known.
  6. Finally, I even tried to remove redbook.sys file drivers, reboot, Windows successor but the DVD-ROM is not working.

  Now, the only thing I can think is to try the drive in another computer. I'll try that, if I can find a friend who let me open his PC.

  Any other suggestions?

  ----------------------------------------------------
  Filter load order of driver http://www.bustrace.com
  ----------------------------------------------------

  Upper device filter: redbook
  Subject Device: HL-DT-ST DVD-ROM GDR8163B
  The lower filter drivers: no filter drivers lower specified for this device

  Driver name: redbook.sys
  File location: c:\windows\system32\drivers
  Description of the file: Red Book audio filter driver
  File version: 5.1.2600.5512 (xpsp.080413 - 2108) [5.1.2600.5512]
  Product name: Microsoft® Windows® operating system
  Product version: 5.1.2600.5512 [5.1.2600.5512]
  Legal name: Microsoft Corporation

  Message edited by Gib123 on 01/06/2008 18:28
  
  

• My Sony Vaio E Series model VPCEB32FM CD/DVD ROM is not working or projection upward. Please notify

  My Sony Vaio E Series model VPCEB32FM CD/DVD ROM is not working or projection upward. Please notify

  I tried to remove and reconnect.  I tried to look in the Device Manager.  I tried the patch Microsoft Fixit. None have seemed to work.

  What are some solutions.

  Thanks in advance

  cmczona,

  Did you try to apply this difficulty? If you have, and it still doesn't show, try to start it.  Make sure that you have a bootable disk and make sure it is set to boot from the optical drive in the BIOS first.  If you can't then it's a hardware problem and the player or another material is defective...

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  Try to replace the optical drive itself.  They do not last forever.

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  Hi shaikhsabir,

  Fix It at this link should solve the problem of not being able to read CD/DVD.

  Let us know if that helps.

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