Registration user authentication failure - ESSO password reset
We finished ok configuration and completed the questions for users ok registration. Then, during the recruitment of a user on the web site (http://iis8-server/vgoselfservicereset/enrollmentclient/EnrollUser.aspx), domain and user (domain\username) are detected ok.
BUT when you click on 'start', the following message appears:
"Could not authenticate the user. Please contact your administrator. "
The installation environment is the following:
-Enterprise Single Sign-On password resets 11g Release 2 (11.1.2.2).
-Windows Server 2012 with Active Directory.
-Standalone Windows Server 2012 (domain member server) with: 8 IIS and ESSO password reset server.
-Service accounts: SSPRReset and SSPRWEB are configured and valid domain passwords that are not locked. And both accounts are members of the group "Domain Admins" and "Local Administrators" in IIS.
-Self Service password reset service is running on the web server of ESSO - PR SSPRReset account.
Could someone please help us find a solution?
Thanks in advance!
Finally, we solved the problem with this configuration:
The IIS with ESSO password reset server had one turn on the 'Web services' virtual directory with anonymous authentication. We changed to disable and solved the problem mentioned.
The final configuration (that works) of this environment is:
Virtual directory: EnrollmentClient
Anonymous authentication: disable
ASP.NET impersonation: activate
Digest Authentication: disable
Forms authentication: disable
Windows authentication: enable
Virtual directory: ManagementClient
Anonymous authentication: disable
ASP.NET impersonation: activate
Digest Authentication: disable
Forms authentication: disable
Windows authentication: enable
Virtual directory: ResetClient
Anonymous authentication: enable
ASP.NET impersonation: disable
Digest Authentication: disable
Forms authentication: disable
Windows authentication: enable
Virtual directory: WebServices
Anonymous authentication: disable
ASP.NET impersonation: activate
Digest Authentication: disable
Forms authentication: disable
Windows authentication: enable
Tags: Fusion Middleware
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http://support.Microsoft.com/kb/940765
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@@@@@@@@@@@@@@@@@@@@@@@@@@@
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I installed ESSO-PR server and Client in Windows 2003 server. Tested the password forget functionality using the SŠPR link on the logon dialog box and it went well.
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Create a custom liability (similar to the system administrator), which only has the (security > user > set) screen.
Why don't you use reset them password 'features' "that comes with the application? See (Note: 399766,1 - FAQ of the Reset password feature) and (Note: 763352.1 - how to set "password forgotten"to work without treatment in 11i?) For more details.
Kind regards
Hussein
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