Reinstall the application to a CQ521B gives a ' cannot find E:setup\... \setup\hpzpnp01.exe "error.

Hello

It takes a few seconds before getting a pop window saying: "the system does not have the specified path.  Top of the Piop complements the error is

"E:\Setup\... \Setup\hpzpnp01.exe" "-wStub" "1837708"-l - ENU-f "C:\Windows\hp"...

After pressing on the various continue buttons, tidyup accidents, with the details

Signature of the problem:

Problem event name: BEX

Application name: hpzscr01. EXE

Application version: 14.0.301.0

Application timestamp: 4b6150fc

Fault Module name: hpzscr01. EXE

Fault Module Version: 14.0.301.0

Timestamp of Module error: 4b6150fc

Exception offset: 000a61d9

Exception code: c0000417

Exception data: 00000000

OS version: 6.0.6002.2.2.0.256.4

Locale ID: 2057

Additional information 1: 18eb

More information 2: 701adf65b2f7b5913002bd88930dae75

3 more information: f7dd

Additional information 4: 26825aa856c9de7a6004ef5bd510590b

Read our privacy statement:

http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

Any ideas?

Steve.

Hi Shlomil.

Thanks a lot for the suggestion.  In fact I had already tried to use this file.

But!  The initial mistake was too this installer suddenly wanted something on the E: drive.  I didn't have a drive E:!

So I hgave it one by joining a multicard reader and copy any software application on a SD card on what became e:

I did not yet work perfectly as the real driver has not been loaded properly.  I downloaded it, ran it and all is now well.

Best regards

Steve.

Tags: HP Printers

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