Reload 513 blackBerry Smartphones software

Hi my name is Jojo.  I did something stupid today.  I blocked my keyboard on my phone and I've exhausted all my attempts to open it and now it says "reload software 513".   What I do now, or how?  It is a Blackberry Curve 8330 Smartphone... Please help me...

Hi and welcome to the Forums!

Here's a knockout who deals with this error:

KB13003 "JVM 513" error message appears on the BlackBerry smartphone

I hope that it contains something useful!

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • Reload software 513 blackBerry smartphones?

    Hiya!

    So my blackberry bold 9700 is only show a white screen that says reload software 513.

    Ive got up it-related positions, but the given solution is to connect to the blackberry Desktop Manager and my habit of blackberry that isn't!

    Please could someone help me, im so lost on what to do now?

    Thankyouuu!

    If your BlackBerry is turned off the power with a white or black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    If that above does not work... You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

    If JL_Cmder does not work, follow this instruction:
    http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

  • BlackBerry Smartphones Software download and reload

    Hello!
    Is it possible to load or reload the software throgh my laptop? If so, please help how to.

    Hi manojjhaenglishtrainer

    It can be a desktop or a laptop, but everything is BlackBerry Desktop Software for Windows or Mac computer, if your mobile PC is running on windows, and then go through the KB above to charge your device OS .you can download from here recent desktop software if you do not have BlackBerry desktop software .

    If you can do it on your laptop.

  • BlackBerry Smartphones Software Update

    Hai everybody, I'm new as a BlackBerry user. I tried to update my BB of smartphone and pop up see the message your BlackBerry is up to date. But I I have found a new version came out with my site Web de BlackBerry operator.

    Should I stay with the current version or upgrade to the new version?

    Hello and welcome to the community!

    Only you can decide what you should and shouldn't do. As a general rule, it is good to update the operating system more recent available because this would have features, fixes and features not in older versions. If the OTA update does not offer you anything, then you can force it via PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones software problem

    Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

    kate1 wrote:

    Hi all, I need help... today I back up my phone and new software has been installed, but when I'm offline now a message is on my cry: devide the Pocket contains software that is exclusive and confidential to the research in motion (RIM) ltp... NOW, I CAN'TUSE MY MOBILE... Help, please... k

    Hello and welcome to the community!

    If you cannot have the necessary buttons, then you may need to reload your OS again as something could have hurt in the process. If you try the process again, and it does not offer you different levels of OS install, you have to force. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

    Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

    forget to mention!

    Check the steps below for OS - upgrade

    Step #1

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3

    Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

    1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Double-click on the backup and restore.
    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
    5. Choose a location to save the backup file, and then click Save.

    Step #4

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    2. Double-click The Application Loader icon.
    3. Click Next to start the installation process.
    4. Type your BlackBerry smartphone password, if prompted, and then click OK.
    5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
    6. Click Advancedand then click the check box next to delete all already installed applications.
    7. Click on Next.
    8. Click the check box next to do not automatically back up the application during the process of loading data.
    9. Clear the check box next to the backup and restore applications installed wireless.
    10. Click Next > Finish.
    11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.
  • BlackBerry Smartphones software problems?

    My bb 8520 curve gives me endless disputes it keeps freezing/hanging, and this stupid thing small clock appears in the middle of my screen so often that I can hardly do something, I have only 1 app on my phone because I thought he might be slowing. I have to make a traction battery @ least 3 or 4 times a day, I did a cleanup of security that it made it worse, can some help please

    Hi mako1981,

    I suggest you make a backup of your BlackBerry® smartphone and then reload the software as described in the article below:

    KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

    or

    KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

    Thank you

  • Error 513 blackBerry Smartphones

    I'm using BB Bold 9900. Until this set is hung over and over again. I tried several times to upgrade the software, but all efforts have been unnecessary. I tried to update on the web and office software as well. Suggest me the way how to charge and made this functional device again.

    Here is the link for updates if it doesn't work in the original post.

    http://us.BlackBerry.com/software/smartphones/update/blackberry10-OS.html?CPID=van:BB:Nov2013:vanity...

  • Update on 9360 bb curve blackBerry Smartphones software

    Hello

    my phone needed to update the software so I chose for her to do. However, it has reached the stage where it is back up my data, but it has now ceased on 12% overal completion for several hours. I took battery out and tried again, but it has again reached the same point and doesn't seem to make any progress.

    Any suggestions on what I should do? is there a problem with my phone or does it take time?

    Help!

    Nicola

    Two options to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
  • Pc of blackBerry Smartphones software

    Hi, how do I get media map showing on the pc software, his shows always feature nd I have a memory card on the fone

    Hey Tnsingwane,

    Welcome to BlackBerry Support Community Forums.

    Mass storage mode cannot be activated, please take a look at the following article on how to enable or disable the mass on the BlackBerry smartphone storage mode: http://www.blackberry.com/btsc/KB13564.

    I hope this helps.

    Thank you!

  • 9860 blackBerry Smartphones software update... IN CASE OF FAILURE

    Like a good little BlackBerry user, I followed the prompt to load a software update.  He asked the question, "Are you ready to be two hours without your phone or emergency access?"  I said, Yes, and he began "backup of your data.  Unfortunately, it is stuck at 6% in "progress in the backup set".  I tried turning off and re-boot and it always gets stuck at 6%.  If I'm doomed?  What I can do.  Will reads now and pray that he will magically fix itself from one day to the next.  If not, then I hope you smart people in these support forums will have the answer for me.  Thanks in advance for your help.     Stephani

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
  • Problem blackBerry Smartphones Software Update

    Hi all

    I have a serious issue here.

    I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

    Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

    Thank you

    Ramirez

    Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

    • KB10339 How to restore data from a backup file to a BlackBerry smartphone

    Good luck and let us know!

  • Desktop of blackBerry Smartphones software update problem

    I have a Torch 9800 and the Desktop Software 6.0 Bundle 2949 version.

    I got a message suggesting that I upgraded to 7.0.0.59 (Bundle 60). However, as soon as the download update is finished, I get the following message

    "Winzip Self Extractor - could not create c\users\owners\app data\RIM - unzip operation cancelled."

    The desktop software will recognize is no longer my phone and cannot synchronize.

    Any suggestions what to do next?

    Thank you very much

    At any time a phone is not recognized by the BlackBerry Desktop Software, I recommend watching this article:

    http://www.BlackBerry.com/BTSC/KB10144

    See if that helps you.

  • Error on update blackBerry Smartphones software

    Hello

    I Keeping getting the following error message when you try to update my software BB on my BB Bold 9900 using MacBook Pro:

    BlackBerry® Desktop Software could not validate your update to the BlackBerry® device. Aborting installation because of the failure of the validation. Some unsatisfied dependencies contained package.

    My BB Messenger seems to have disappeared, but still is still installed on my phone while I was trying to force an upgrade re your suggestions on some of your other discussions

    Just for your information and for others in a similar situation, I managed to fix the problem. Somehow BlackBerry Messenger had been corrupted and could not be uninstalled through the BlackBerry Desktop Software. Don't know if this is a quirk of Mac! However, there is a hidden agenda somewhere Application Manager in the Bold 9900, accessible through the search utility, which he skipped completely allowing a relocation of a clean version of the BB Messenger & removing the problems expressed above.

    "Happy days are here again... »

  • BlackBerry Smartphones Software Update Fail

    I have a Curve 9350, and I received a notification this morning that I got a software update, so I accepted and he is trying to do the update on my real mobile, (not the Manager Office via a PC), but is currently blocked to save the social stream 0% and 9% in all data , and he was blocked for about 3-4 hours. Please HELP as I can't use my phone and its my business phone!

    Try this,

    • Remove the battery from the device.
    • Connect to the PC and launch the BlackBerry Desktop Software.
    • Replace the battery of the device and let it boot.
    • Are you aware of any update or that the appliance needs of the operating system installed? If so, complete the upgrade so that plugged into the computer.

    If the backup block again at 10 - 20% on the social backup module feeds, please let me know.

    Also, please check your private messages here in the forum to me.

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