Reload software 513 blackBerry smartphones?

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• Reload 513 blackBerry Smartphones software

  Hi my name is Jojo.  I did something stupid today.  I blocked my keyboard on my phone and I've exhausted all my attempts to open it and now it says "reload software 513".   What I do now, or how?  It is a Blackberry Curve 8330 Smartphone... Please help me...

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  KB13003 "JVM 513" error message appears on the BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• Error message from blackBerry Smartphones: Reload Software 513

  I know that many people will direct me to previous discussions topics on this subject, but I can assure you that ive checked and scoured internet nothing works.

  To cut a long story short, I plugged my curve in the computer, he asked me a device password, I didn't know what it was, I tried various things, and because of my stupidty, I entered the wrong password 10 times and didn't take any of the warnings seriously. My phone then himself wiped and left me the message Reload Software 513 wit

  After searching a solution for this, didn't really have much chance. Mainly because the Office Manager I was using (version 4.7) was different from the other people had used and even different than a KPB was showing me the ILO solution Center.

  I went down to the phone at a telephone helpline 02 who then tried to charge me the same way, this site was also tried. They think that the problem is because I don't have the latest Desktop Manager V5 or something.

  If someone can talk to me through what to do, or no matter what help, it would be greatly appreciated

  No, sorry, I don't know why, I just assumed you had a Curve 8320.

  I edited my post above for the 8900 link and the software.

  Forget the 8320... my mistake (even if he would not have removed from your 8900, so no worries there).

  Download the operating system. Locate the downloaded *.exe file and double-click it to install it on your PC.

  Follow the directions in the link... step by step.

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Language Input Support section missing Desktop Software and blackBerry Smartphones

  I'm trying to remove some languages of my Torch 9850. I recently spent the unit from a torch defective 9850 in a replacement as new from Verizon. Entering BDS V 7.1.0.41, loading Applications gets me only for the applications that I installed from Blackberry World, but it does give me no other options as he used to do the last time I needed to change the language, which was in February, two months ago. I checked for software updates and the BDS and the 7 OS is up-to-date (OS7 v7.1.0.755 platform 5.1.0.553). I repair, BDS installed and installed with no luck. Ideas? Win8 laptop now and back in February when was the last time this option was required and run successfully.

  Thank you!!

  Hello

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS exact package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now, try again.

  Good luck and let us know!

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• Software later blackBerry Smartphones

  Can someone tell me what is the latest software for Blackberry Bold 9900? My 9900 a Bundle 7.0 1346 (v7.0.0.261, platform 5.0.0.464).

  RishSha wrote:

  I'll try to update the phone on its own that is, by disconnecting desktop computing.

  Hi RishSha

  Its my personal opinion that never perform a Device Software Update Over the Air, you can also try a manual update process that is more convenient and more secure. To do that just follow these simple steps:

  1. find your carrier and download the operating system you want to leave here, BlackBerry software download Site

  • (Make sure you download for the same model you have)

  2. double-click on the file downloaded to install it on your PC

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two Vendor. XML (on your PC, change your records option to show hidden files / folders) the location can be:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Update will continue then after Installation of the new OS restore your backup using BlackBerry desktop

  Software.

  Try it and tell us if you feel any problem.

• Failure of a software of blackBerry Smartphones

  Hello

  I have a big problem with my cell, it keeps going on and outside without that person touch. When I try to press down just does not work. I was look at the settings and everything and realizing that some of the mobile certificates have expired and I don't know if this is what my causing a malfunction

  Hi compare

  Welcome to the Forums of the BlackBerry Support

  For your first question, it can happen because of any bad behavior apps installed on your device, how many third party applications you have on your device? Can you try to start your machine in safe mode to see if it happens

  KB17877 : How to start a mode BlackBerry smartphone safe.

   

  If safe mode if your device works well, then you must remove all third party applications you can think of is responsible for or after the installation of this preoblem raised.

   

  For your second question, you can also try these steps:

  1 - Save your pocket computer.

  • KB00510 : how to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 : send the directories for the BlackBerry Internet Service
  • (Wait a recording message comes for each e-mail accounts, you have set up on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Please try these steps and let us know if the problem appears

   

   

• Software of blackBerry Smartphones reloading the BB to another provider

  Hi, I bought my BB to orange.

  I bought my "BOLD" off-Orange, U.k, but paid offand unlocked it. I am now in Nigeria and want to use it for my account of Zain.

  1: How can I get the software of Zain

  2: hope it didn't close my handset for zain because I mayrelocate again

  BR

  3: if I had to recharge it my BB using Orangesoftware, would be my phone locked return?

  Hello!

  Once unlocked by the carrier, always unlocked... so do not be concerned by relockign to another carrier.

  Find you carriers download page here:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  If they are not listed, then you will need to contact for assistance.

  Good luck and let us know how it goes!

• Error jvm 513 blackBerry Smartphones

  need help to put the software on the phone and I don't know what kind of software to download, I have a pearl 8100 and al keep getting is jvm 513 error.  need help on this thanks...

  You will need two different pieces of software, need you the Desktop Manager software and the operating system for this device, in your case the 8100.

  Once you have those downloaded install then open Desktop Manager and select application loader. This will reload the operating system on your device.

  Here is a link to the operating system simply select your operator, but any carrier will work.

  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads

  If you select a carrier that is not yours just delete the vendor.xml file located here C:\Program Files Research In Motion\AppLoader before opening Office Manager

  The Desktop Manager software can be found here for download.

  http://NA.BlackBerry.com/eng/services/desktop/

  Let me know if you have any questions.

• New software for blackBerry Smartphones

  Hallo

  I have the blackberry curve 9300 and I would like to download the new software os6 on my phone

  my computer is an imac

  i, v, download software blackberry blackberry desktop and when I connect my phone to the computer

  its says there is or not availeble updates

  do I did wrong?

  I want the os6 software in my own language I live in Holland

  I hope that some body can help me

  Sorry for my bad writing

  greethings j.leenders

  Hello

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Error 513 blackBerry Smartphones

  I'm using BB Bold 9900. Until this set is hung over and over again. I tried several times to upgrade the software, but all efforts have been unnecessary. I tried to update on the web and office software as well. Suggest me the way how to charge and made this functional device again.

  Here is the link for updates if it doesn't work in the original post.

  http://us.BlackBerry.com/software/smartphones/update/blackberry10-OS.html?CPID=van:BB:Nov2013:vanity...

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.