Relocation of cs6 Illustrator and Photoshop cs5 on another computer
Hi, I upgraded my old imac to a new. I bought a new Mac and I did not uninstall the Photoshop cs5 and illustrator cs6 my old imac. While installs the software for my new imac, the screen invited that I have already installed the software and I need to uninstall the previous computer to reinstall to another, but I already delete all files from my oldmac and impossible to uninstall. I contacted their 800 number but can't connect and I tried to chat with Adobe and a portfolio of error. I'm from Philippines, is there another number to call?
Your help will be appreciated.
Thanks in advance.
Ryan
Hi Ryan,
You get the error like "too many activations. It is always advisable to disable the software before uninstalling an Adobe product.
However, you must contact Adobe technical support to have the number of activations to reset. Here are the coordinates for Asia Pacific:
http://www.Adobe.com/au/support/TechSupport/contact.html
If they are offline, and then try to contact more cat on another browser because you were facing some problem earlier to connect to the chat.
Kind regards
Fatiha
Tags: Adobe
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