Remember leap blackBerry App

Hello..
I tried for the first time since now my JUMP to make a vocal note on the application do not forget... He was saved and saved... but trying to hear. message saying: "the file contains an unsupported media format"... I see that the format used by this application is m4a which is supposed to be BB... of the clues?

I'm out of ideas. I hope that the problem will be solved a soft reset.

Check the link I posted above and note that there are two ways to perform a soft reset. Some have found that repeat the other method resolves the problem (what it is) when the first soft reset does not.

Some tips...

I had hoped there was a way to share the audio note so that you can try to play by any other method or on another platform. What I found is you can only share the text of the note, but not the audio file as an attachment. So far I don't see a way to check the file with another player.

I don't know exactly how the remember app stores information. I don't know if it's a single database or multiple databases. You could create a new note folder and try again with just your a new note test in this new folder. The assumption here is the note database is corrupt, and if a new folder starts a new database for this folder, then this may be a workaround.

I don't know whether or not you have linked an Evernote account. But if you did and your note is located in a folder of Evernote, then try rather a note to a local folder.

Worst case should make a clean OS, reload and test before restore you. If all goes well, which is likely, and then restore your backup. If the problem returns, then you know that the glitch is in the user's data. It is also possible, however, that there is a little problem external to the notes database and the problem cannot return with the restored backup.

Tags: BlackBerry Smartphones

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