Remote touch the codec using the host name - matching cache of IPv4
Pairing for some of the features of my remote client contact is often lost/broken. It uses the DHCP protocol for codecs and uses dynamic DNS entries as 'host name' at the time of the twinning contact to the codec devices.
While this works for pairing at first, it seems the cache keys resolved IPv4 address of the codec instead of the host name. Whenever the IP address of the codec changes, the pairing is lost.
Am I wrong? I came to the conclusion that codecs must be treated using static IPs or DHCP reservations for Peel remote to work reliably
Click Select codec manually..., enter the IP address or host name of the codec and tap Start matching.
THX
/ David
Appears this is a limitation of the Touch and/or codec, see bug CSCua05282. The contact must use the IP address, which is why when you entered the hostname of the endpoint it solved its IP address and used it.
Tags: Cisco Support
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