Removal of spyware.

Recently during the software installation of Musicnotes that syware program was also installed which left my computer unsable, always takes to do something if he's going to do it at all. Is there a way I can start the computer that precedes the date of the incident of syware. A backup start date?  I can get around a computer, but not a technical guy. Any help would be greatly appreciated.

Recently during the software installation of Musicnotes that syware program was also installed which left my computer unsable, always takes to do something if he's going to do it at all. Is there a way I can start the computer that precedes the date of the incident of syware. A backup start date?  I can get around a computer, but not a technical guy. Any help would be greatly appreciated.

Start in Safe Mode and perform a system restore.

Click on start > all programs >. Accessories > system tools > system restore and pick up a point before the viral infection took place.

Just in case where you machine infected before or the restore point does not completely remove the infection try these cleaning steps:

Run through these steps of cleaning and see if it will help solve the problem.
1 - click Start > Control Panel > Double click on network and Internet
Connections > Double click on Internet Options, in the Properties window for IE
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.

Click the general tab (1 tab on the left) and you will see a button called
[Clear history..] Click to clear the caches of your story, and then click
[Delete files...] to delete Internet files created over time, click]
Delete Cookies...] to delete your cookies left by visiting Web sites.

= Then try to disable the modules on your browser somehow installed on your
browser, on how to disable the Add-ons follow this:
Click programs, then click on the button and manage add-ons it turn off
None/Not verified Plug-ins/add-ons custom (you will have to solve them one by one)
later on and see who did it, or you can send them here in your next
After that), and then click [OK] to commit the changes.
How to manage add-ons:
http://support.Microsoft.com/kb/883256

Click the Advanced tab and scroll down under the navigation option make the necessary changes:
[&] Navigation
[] Enable third-party browser extensions uncheck this box

Click [apply] then [OK]

Run an analysis not expressly full one!
http://www.freedrweb.com/download+CureIt/GR/?LNG=en
Easy Clean
http://www.f-secure.com/en_EMEA/security/tools/easy-clean/
SuperAntispyware - free
http://www.SUPERAntiSpyware.com/superantispywarefreevspro.html
Malwarebytes Corporation © - Anti-Malware
http://www.Malwarebytes.org/MBAM/Program/mbam-setup.exe

If you still have problem please send your hijackthis log to have a peek and see maybe an infection that damaged your Applications?

Download Hijackthis and rename:

http://www.trendmicro.com/FTP/Products/HijackThis/HijackThis.exe
My email address to_you_ross (at) yahoo.co.uk

(_) Underscore =

NASS - http://www.nasstec.co.uk

Tags: Windows

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