remove the INBOXACE of Safari?

This aggravating piece of junk, keeps showing up when I click on a link. It appears in my toolbar of Safari.

It seems to be a Safari extension.

Go to Safari-> Preferences-> Extensions, and then click Uninstall. That should do it.

Tags: Mac OS & System Software

Similar Questions

Clean removes the links from Safari to docking station

New to Apple. I created links from Safari into the dock for easy access for example, The Guardian. When I run a utility such as Dr. Cleaner cleaning, it deletes the link and I get an exclamation mark on the icon. Can I stop this behavior or create my links another way?

nullifidian1945 wrote:

Can I stop this behavior or create my links another way?

Yes. Uninstall Cleaner Dr.

How to remove the toolbar of safari on iphone

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Double post to: https://forums.adobe.com/message/7486791

Thank you

Sanjit

Remove the adware safari (offerz4u/eshopcom)

I tried all the methods listed or suggested here (malwarebytes even) and it keeps appearing.
I also tried to create another user and when I open safari it has not shown, if it is limited to a single user.

I then 2 questions:

1 - How can I finally really remove this malware after trying suggestions (carefully executed)-> additional suggestions (especially specific to the installation of safari user)

2. - If, as apparently is the case, I can't really remove this malware, how do I copy my stuff from 1 user to another (without the malware along)

Post edited by: guerito-l Gramatical

1 disable all Extensions and test them.

Safari > Preferences > Extensions

To uninstall the extension, select it and click the "Uninstall" button

2 safari > Preferences > Search > search engine:

Select your preferred search engine.

3 safari > Preferences > general > homepage:

Set your home page.

4. free use Malwarebytes Anti-Malware for Mac / AdwareMedic to remove the adware

https://www.Malwarebytes.org/antimalware/Mac/

Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.

Once this is done, exit Malwarebytes Anti-Malware.

or

Remove the adware manually by following the 'HowTo' from Apple.

http://support.Apple.com/en-us/HT203987

Safari is enclosed by Mallware how do I remove the mallware

My Safari is enclosed by Mallware, how I can remove it?

Many thanks

Scamware?

1 force quit Safari.

Force quit.

Press command + option + esc together keys at the same time. Wait.

When the Force Quit window appears, select Safari if not already.

Press the button to leave the bottom of the window. Wait.

Safari stops.

2. restart Safari by holding down the SHIFT key.

This will launch Safari mode without failure.

Adware?

1. free use Malwarebytes Anti-Malware for Mac / AdwareMedic to remove the adware

http://www.adwaremedic.com/index.php

Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.

Once this is done, exit Malwarebytes Anti-Malware.

or

Remove the adware manually by following the 'HowTo' from Apple.

http://support.Apple.com/en-us/HT203987

2 Disable Extensions and test them.

Safari 9

Safari > Preferences > Extensions

Disable all extensions and test them.

Enable the Extensions one by one and test.

To uninstall any extension, select it and click the "Uninstall" button

How can I remove the adware pop up ad on Safari to fix virus on Ipad?

How can I remove a pop-up adware ad on my Ipad 2 Safari?

There is no apparent way to remove the announcement will only allow me to click OK to start the scan.

Go to settings / tap Safari / choose Remove history and data from the Web site. If nothing is done, your router can be hacked. See check instructions on this page: http://www.thesafemac.com/how-to-manage-a-hacked-wireless-router/

How to remove the adware on my imac (I use firefox not safari)

For work, I downloaded filezilla and now I get pop ups advanced cleaner mac or mac advanced (?) cleaner. Please help me remove these annoying pop-ups. (By the way, I tried to follow the instructions presented by Linc Davis in the post by Supermom 66 December 30 / 15 but I can't seem to get anywhere, when I received instruction of 'triple click anywhere in the line below on this page to select the option' - so I triple click on ~/Library/LaunchAgents and it becomes highlighted and then what?) I right click and there is no service > option open so I'm perplexed right from the appointment. Am I supposed to copy and paste it somewhere?)

Thanks in advance.

1. use free AdwareMedic to remove adware

http://www.adwaremedic.com/index.php

Install, open and run by clicking on the "Scan for Adware" button to remove the adware.

Once this is done, exit AdwareMedic.

or

Remove the adware manually by following the 'HowTo' from Apple.

http://support.Apple.com/en-us/HT203987

2 disable/removeextensions and test

https://support.Mozilla.org/en-us/KB/disable-or-remove-add-ons

How can I remove additional copies of Safari on my dock? I had to make a copy every time Quit Safari.

Safari does not open, said that he was now closed, so I had to make a copy to open it. Ended up doing this twice so I now have three (two works do not) copies of Safari on my dock. How can I remove the extras?

Drag copies of the icons Safari one inch or more on the dock and wait a few seconds.

And then release the icon. The icon will disappear in a poof of smoke.

https://support.Apple.com/en-us/HT201730

or

Right-click on the icon in the Dock, then choose Options > remove from the Dock.

How to get rid of the chumsearch on safari

I have a macbook pro 2010 mid. I download a lot of software on this laptop and I think that through one of them, I got a virus. For some reason, my default browser is this strange search site called chum. At first I had it on chrome, so I uninstalled and reconnect using safari, but it was on safari as well. I found an old thread by telling 'em to follow certain steps and got some screenshots out of it, so here they are. Help, please!

1. use Malwarebytes Anti-Malware for Mac to remove adware.

https://www.Malwarebytes.org/antimalware/Mac/

Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.

Once this is done, exit Malwarebytes Anti-Malware.

2 Disable Extensions and test them.

Safari > Preferences > Extensions

Select Disable all extensions and test them.

Enable the Extensions one by one and test.

To uninstall any extension, select it and click the "Uninstall" button

3 safari > Preferences > Search > search engine:

Select your preferred search engine.

4. visit the site that you want it to be the home page

Safari > Preferences > general > home page

Click on the button "set to the current Page.

Note: Please do not miss step # 4.

Impossible to disable the blocker for Safari

It's not on the usual pop up Blocker. I use safari 8 and I have already disabled preferences - security - block popup windows.

However, when, on a site with pop-up windows, I accidentally checked the box "don't show several pop-up from this site". The box was in the pop-up itself. And now I can not find a way to undo it. And I need to see pop-up windows - up to the site of the service.

Anyone who knows how can I fix my error?

Such information may be stored in the cache and cookies.

Delete the caches and cookies.

Visit the site.

If all goes well, you can return to the original SETTING.

1 remove the covers.

Close all windows and close all applications.

Hold down the 'option' key, then click on the "Go" menu in the Finder menu bar.

Select 'Library' in the menu dropdown.

Library > Caches > com.apple.Safari

The com.apple.Safari file right-click and select "move to the trash.

Shut down windows and restart Safari.

2 remove the Cookies.

Safari > Preferences > privacy > Cookies and other data from the website:

Click on the button "Details".

Delete all cookies except those from Apple, your internet service provider and the banks.

Mac with el Captain have an icon in the launchpad, called Citrixonlinelauncher. How to remove the tower thing. Have no idea how it got there

Have no idea where this comes, but says that Safari tried to download in June. Tried to drag to the trash, but doesn't. Don't want to open it as fear it would be even worse.

all ideas

Hold down the 'Option', and a (X) should appear. Click the (X) and who should remove the item

I uninstalled flash on my mac now youtube videos will not play. the error says safari does not recognize the video formats available.

I uninstalled flash on my mac now youtube videos will not play.

the error says safari does not recognize the video formats available.

Reinstall the Flash Player... Why did you remove it?

Barry

Remove the adware

Hi, I'm using macbook pro 13' mid-2012. With OS X El Capitan already installed. I have problem with adware that displays always upward when I'm using Google Chrome. I already try to clean malware using the application third (Malwarebytes), Yes, they found the adware that is vshare. but once I rebooted my macbook, the adware reappear. Based on this thread How to remove the Adware? I already have the test of diagnosis as the recommendation of Linc Davis. And here's the result. Does anyone know how to fix this? Thanks in advance!

Boot Mode: Normal

Model: MacBookPro9, 2

Cycles of battery: 589

Notice of charge system

handset level = bad

-user level = OK

-battery level = bad

-thermal level great =

The System Diagnostics

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

2016-06-04 softwareupdated crash

2016 06-06 Microsoft Excel crashes

Diagnosis of the user

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

accident of boy 2016-06-03

accident of boy 2016-06-03

accident of boy 2016-06-03

accident of boy 2016-06-03

Kernel messages

Notification period 2 Jun 19:06:02 (pid 11397, PeerManager)

-the last message repeated 1 time.

June 2 08:55:42 launchd process [1]-l' system of limitation of disabling i/o level

June 2 08:55:42 launchd process [1] disable the CPU - the system-wide limit

June 2 08:57:05 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

3 Jun 09:37:35 003574.391721 DataTraveler 2.0@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

3 Jun 09:37:35 003574.406982 DataTraveler 2.0@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

3 Jun 09:57:07 excessive release of assertions about the importance of the inner core for pid 83 (launchservicesd), drop 1 assertions but the task only has 1 remaining (1 external).

3 Jun 11:04:59 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

-the last message repeated 1 time.

3 Jun 23:57:25 notification timeout (pid 309, PeerManager)

-the last message repeated 2 times.

Jun 4 00:00:24 011534.951401 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 4 00:00:24 011535.068923 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 4 00:00:24 011535.072958 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.069933 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.070012 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.120931 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

5 June 14:06:27 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

5 June 14:31:51 001566.760098 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

5 June 14:31:51 001566.760947 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 5 15:57:46 notification timeout (pid 301, PeerManager)

-the last message repeated 1 time.

June 6 09:43:14 Apple keyboard 022229.662834 internal / Trackpad@1d183000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

June 6 09:50:35 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

Total of the CPU usage: 10%, 5% of system user

By process CPU usage "Google Chrome it" with UID 501: 19.6%

Load extrinsic kernel extensions

com.rim.driver.BlackBerryUSBDriverInt (2.2.16) no UUID

com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18) UUID

Extrinsic demons

com RIM.tunmgr

com.rim.BBDaemon

com BlueStacks.AppPlayer.bstservice_helper

com.sculch.plist

com.precaptivity.plist

com.profederation.plist

/Library/uenthinge/uenthinge.app/Contents/MacOS/uenthinge

com Microsoft.Office.Licensing.Helper

com.oracle.java.Helper - Tool

com.irrepair.plist

com.adobe.SwitchBoard

com Rebuild.plist

com.unpinked.plist

com.Adobe.fpsaud

com.counselorship.plist

com.malwarebytes.MBAMHelperTool

org.macosforge.Xquartz.privileged_startx

com.ametria.plist

Extrinsic agents

com.rim.blackberrylink.BlackBerry - link-Helper-Agent

com.rim.BBLaunchAgent

com BlueStacks.AppPlayer.Service

org.macosforge.Xquartz.startx

com.rim.RimAlbumArtDaemon

au.id.haroldchu.mac.BandwidthLauncher

com.oracle.java.Java - Updater

com BlueStacks.AppPlayer.UninstallWatcher

com.rim.PeerManager

com Paragon.Updater

com BlueStacks.AppPlayer.Updater

launchd items

/Library/LaunchAgents/com.Adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup - 1.0)

/ Library/LaunchAgents/com. Oracle.java.Java - Updater.plist

(com.oracle.java.Java - updated)

/ Library/LaunchAgents/com. Paragon.Updater.plist

(com.paragon.updater)

/ Library/LaunchAgents/com. RIM. BBAlbumArtCacher.plist

(com.rim.RimAlbumArtDaemon)

/ Library/LaunchAgents/com. RIM. BBLaunchAgent.plist

(com.rim.BBLaunchAgent)

/ Library/LaunchAgents/com. RIM.blackberrylink.BlackBerry - Link-Helper - agent.plist

(com.rim.blackberrylink.BlackBerry - link-Helper-Agent)

/ Library/LaunchAgents/com. RIM. PeerManager.plist

(com.rim.PeerManager)

/Library/LaunchAgents/org.macosforge.Xquartz.startx.plist

(org.macosforge.xquartz.startx)

/ Library/LaunchDaemons/com. Acclivity.FileConnect.plist

(com.acclivity.fileconnect)

/Library/LaunchDaemons/com.Adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.Adobe.switchboard.plist

(com.adobe.SwitchBoard)

/ Library/LaunchDaemons/com. Apple.aelwriter.plist

(com.apple.aelwriter)

/ Library/LaunchDaemons/com. BlueStacks.AppPlayer.bstservice_helper.plist

(BlueStacks.AppPlayer.bstservice_helper com)

/ Library/LaunchDaemons/com. Malwarebytes.MBAMHelperTool.plist

(com.malwarebytes.MBAMHelperTool)

/ Library/LaunchDaemons/com. Microsoft.Office.Licensing.Helper.plist

(com.microsoft.office.licensing.helper)

/ Library/LaunchDaemons/com. Oracle.java.Helper - Tool.plist

(com.oracle.java.Helper - tool)

/ Library/LaunchDaemons/com. RIM. BBDaemon.plist

(com.rim.BBDaemon)

/ Library/LaunchDaemons/com. RIM.nkehelper.plist

(com.rim.nkehelper)

/ Library/LaunchDaemons/com. RIM.tunmgr.plist

(com.rim.tunmgr)

/Library/LaunchDaemons/org.macosforge.Xquartz.privileged_startx.plist

(org.macosforge.xquartz.privileged_startx)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler - 1.0)

Com/library/LaunchAgents. BlueStacks.AppPlayer.Service.plist

(BlueStacks.AppPlayer.Service com)

Com/library/LaunchAgents. BlueStacks.AppPlayer.UninstallWatcher.plist

(BlueStacks.AppPlayer.UninstallWatcher com)

Com/library/LaunchAgents. BlueStacks.AppPlayer.Updater.plist

(BlueStacks.AppPlayer.Updater com)

Extrinsic loadable bundles

/System/Library/Extensions/BJUSBLoad.kext

(jp.co.canon.bj.print.BJUSBLoad)

/System/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/System/Library/Extensions/hp_fax_io.kext

(com.hp.kext.hp - fax - io)

/System/Library/Extensions/hp_Inkjet9_io_enabler.kext

(com.hp.print.hpio.Inkjet9.kext)

/System/Library/Extensions/JMicronATA.kext

(com.jmicron.JMicronATA)

/System/Library/Extensions/RIMBBUSB.kext

(com.rim.driver.BlackBerryUSBDriverInt)

/System/Library/Extensions/RIMBBVSP.kext

(com.rim.driver.BlackBerryUSBDriverVSP)

/Library/Extensions/BJUSBLoad.kext

(jp.co.canon.bj.print.BJUSBLoad)

/Library/Extensions/BlackBerryUSBCDCNCM.kext

(BlackBerry.driver.USBCDCNCM com)

/Library/Extensions/BlackBerryVirtualPrivateNetwork.kext

(com.rim.driver.BlackBerryVirtualPrivateNetwork)

/Library/Extensions/CIJUSBLoad.kext

(jp.co.canon.ij.print.CIJUSBLoad)

/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/Library/Extensions/hp_io_enabler_compound.kext

(com.hp.kext.io.enabler.compound)

/Library/Extensions/RIMBBUSB.kext

(com.rim.driver.BlackBerryUSBDriverInt)

/ / Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/ / Library/Internet Plug-Ins/Google Earth Web Plug-.plugin

(Google.GoogleEarthPlugin.plugin com)

/ / Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/ / Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

(com.microsoft.communicator.meetingjoinplugin)

/ / Library/Internet Plug-Ins/PMCADownloader.plugin

(com.sony.PMCADownloader)

/ / Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/ / Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/ / Library/Internet Plug-Ins/Unity Web Player.plugin

(com.unity.UnityWebPlayer)

/Library/PreferencePanes/AccountEdge.prefPane

(com.acclivity.fileconnect.preferences)

/ Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/ Library/ScriptingAdditions/Adobe unit Types.osax

(No bundle ID)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Audio/Plug-Ins/Components/A52Codec.component

(com.shepmater.A52Codec)

/ Library/Internet Plug-Ins/Google Earth Web Plug-.plugin

(Google.GoogleEarthPlugin.plugin com)

/ Library/Internet Plug-Ins/WebEx64.plugin

(com.cisco_webex.plugin.gpc64)

Library/PreferencePanes/Perian.prefPane

(org.perian.PerianPane)

Library/QuickTime/AC3MovieImport.component

(com.cod3r.ac3movieimport)

Library/QuickTime/Perian.component

(org.perian.Perian)

DNS (from DHCP): 61.247.0.133

User login items

uHD-Agent

iTunesHelper

Dropbox

SpeechSynthesisServer

The Android files transfer agent

Safari extensions

Dashlane

com

Restricted user files: 1180

Bad plists

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Common/Colors.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Engineering.gstencil/data.plist Omni/OmniGraffle/stencils/Science/Group Tour

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/ERD.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/FlowChart.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Omni Group/OmniGraffle/stencils/software/Garrett IA.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Omni Group/OmniGraffle/stencils/software/Konigi Wireframes.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-General.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-Sequence.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-State.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-UseCase.gstencil/data.plist

Library/Preferences/com.apple.WebFoundation.plist

Key ring number of files: 10

Time elapsed (s): 403

Quit the Apple Safari > force quit menu. Relaunch Safari since the Dock icon while holding the SHIFT key.

This reading can also be useful.

Guide of Mac Malware: How can I protect myself? http

Yes, another question regarding the freezing of Safari - EtreCheck report included

Yes, another question regarding the freezing of Safari.

From a little over a month (I think), Safari started freezing regularly whenever I want to open new tabs or switch between tabs. I found myself to leave the program several times per day / hour. I can't identify any specific common cause (other than my MacBook being old) or any new software or updates that might have initiated the question. At first I thought he might have many tabs, I tried to open, but recently it happens even with only a few tabs open.

I worked through the steps I found in this forum and others: empty the cache, start in safe mode, etc nothing works.

Based on the previous suggestions, I have downloaded and run EntreReport which I included below. The note and maybe just a distraction, but EntreReport has crashed three times tonight, before he was able to produce the sub report. I ran the report after restarting my system with no other programs running.

Suggestions are welcome at this stage because I want to start using Chrome or Firefox because I like the transfer procedure between my devices.

Thank you in advance.

Ben

-----------

EtreCheck version: 2.9.11 (264)

Report generated 2016-04-28 22:48:58

Download EtreCheck from https://etrecheck.com

Time 05:45

Performance: Below average

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Click on the link [check files] help with unknown files.

Problem: Apps are broken

Description:

Safari freeze when opening new tabs / switching between the tabs.

Hardware Information: ⓘ

MacBook Pro (15-inch, mid 2009)

[Data sheet] - [User Guide] - [warranty & Service]

MacBook Pro - model: MacBookPro5, 3

1 2.66 GHz Intel Core 2 Duo CPU: 2 strands

4 GB of RAM expandable - [Instructions]

BANK 0/DIMM0

OK 2 GB DDR3 1067 MHz

BANK 1/DIMM0

OK 2 GB DDR3 1067 MHz

Bluetooth: Old - transfer/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = battery check - Cycle count = 389

Video information: ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 256 MB

Software: ⓘ

OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

Disc information: ⓘ

FUJITSU MJA2320BH FFS G1 disk0: (320,07 GB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 319,21 go-go (54,93 free)

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

HL-DT-ST DVD - RW GS23N)

USB information: ⓘ

Built-in ISight from Apple Inc..

Card reader Apple

Apple Inc. BRCM2046 hub.

Apple Inc. Bluetooth USB host controller.

Apple Inc. Apple keyboard / Trackpad

Computer, Inc. Apple IR receiver.

Guardian: ⓘ

Mac App Store and identified developers

Unknown files: ⓘ

~/Library/LaunchAgents/com. GoodShop.updater.plist

~/Library/application support/GoodShop/updater

A unknown file found. [Check files]

Kernel extensions: ⓘ

/ Library/Application Support/Symantec/virus

[no charge] com.symantec.kext.SymAPComm (11.1.2f17 - 2015-05-23) [Support]

/ Library/Extensions

[no charge] expressvpn.tap (20150118 - 2016-04-12) [Support]

[loading] expressvpn.tun (20150118 - 2016-04-12) [Support]

/ System/Library/Extensions

[no charge] com.DYMO.usbprinterclassdriver.kext (1.1 - SDK 10.9-2016-04-12) [Support]

com.Silex.driver.sxuptp [no charge] (1.5.1 - 2016-04-12) [Support]

com.symantec.kext.internetSecurity [no charge] (1.3.2 - 2016-04-12) [Support]

com.Symantec.kext.IPS [no charge] (3.2 - 2016-04-12) [Support]

Startup items: ⓘ

CMA: path: / Library/StartupItems/cma

RosettaStoneLtdDaemon: Path: / Library/StartupItems/RosettaStoneLtdDaemon

Startup items are obsolete in OS X Yosemite

Launch system officers: ⓘ

[loaded] 8 tasks Apple

[loading] 165 tasks Apple

[operation] 65 tasks Apple

Launch system demons: ⓘ

[loaded] 45 tasks Apple

[loading] 161 tasks Apple

[operation] 83 tasks Apple

Launch officers: ⓘ

[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-28) [Support]

[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

[operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[loading] com.epson.esua.launcher.plist (2015-06-29) [Support]

[operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[loading] com.google.keystone.agent.plist (2016-03-01) [Support]

[operation] com.mcafee.menulet.plist (2016-03-23) [Support]

[operation] com.mcafee.reporter.plist (2016-03-23) [Support]

[loading] com.oracle.java.Java - Updater.plist (2013-11-14) [Support]

[operation] com.symantec.uiagent.application.plist (2010-11-16) [Support]

[operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

Launch demons: ⓘ

[loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

[loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

com.DYMO.pnpd.plist [no charge] (2014-10-16) [Support]

[loading] com.expressvpn.tap.plist (2016-01-27) [Support]

[loading] com.expressvpn.tun.plist (2016-01-27) [Support]

[loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-18) [Support]

[operation] com.mcafee.cspd.plist (2015-05-08) [Support]

com.mcafee.ssm.ScanFactory.plist [no charge] (2016-03-16) [Support]

com.mcafee.ssm.ScanManager.plist [no charge] (2016-03-16) [Support]

[operation] com.mcafee.virusscan.fmpd.plist (2016-03-22) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loading] com.oracle.java.Helper - Tool.plist (2013-11-14) [Support]

[loading] com.symantec.MissedTasks.plist (2009-11-10) [Support]

[loading] com.symantec.Sched501 - 1.plist (2014-08-27) [Support]

[loading] com.symantec.Sched501 - 4.plist (2015-01-08) [Support]

[loading] com.symantec.Sched501 - 5.plist (2015-01-08) [Support]

[loading] com.symantec.avscandaemon.plist (2009-10-10) [Support]

[operation] com.symantec.diskMountNotify.plist (2009-09-14) [Support]

[loading] com.symantec.navapd.plist (2009-09-14) [Support]

[loading] com.symantec.navapdaemonsl.plist (2009-11-14) [Support]

[operation] com.symantec.sharedsettings.plist (2009-07-22) [Support]

[operation] com.symantec.symSchedDaemon.plist (2009-11-10) [Support]

[operation] com.symantec.symdaemon.plist (2009-03-27) [Support]

[operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

User launch officers: ⓘ

com [running]. GoodShop.updater.plist (2013-09-24) [Support]

[loading] com.adobe.AAM.Updater - 1.0.plist (2015-10-25) [Support]

[failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-25) [Support]

Items in user login: ⓘ

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Application of Google Reader (Google Drive.app/Applications /)

Dropbox application (/ Applications/Dropbox.app)

ExpressVPN application (/ Applications/ExpressVPN.app)

CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Other applications: ⓘ

[ongoing] com.DYMO.pnpd

[ongoing] com.getdropbox.dropbox.83552

[ongoing] com.google.GoogleDrive.81632

[ongoing] com.macpaw.CleanMyMac3.Menu.80672

[ongoing] com.mcafee.ssm.ScanManager

[ongoing] com.mcafee.virusscan.ssm.ScanFactory

[loading] 420 tasks Apple

[operation] 193 tasks Apple

Plug-ins Internet: ⓘ

o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

Default browser: 601 - SDK 10.11 (2016-04-18)

Flip4Mac WMV Plugin: 2.4.4.2 (2012-12-25) [Support]

DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-26) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-16) [Support]

QuickTime Plugin: 7.7.3 (2016-04-12)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

iPhotoPhotocast: 7.0 (2010-11-15)

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2013-02-09) [Support]

SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]

JavaAppletPlugin: Java 8 updated 77 03 (2016-04-18) check the version of build

Safari extensions: ⓘ

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-03-30)

Add to wishlist Amazon - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-09)

GoodShop - GOODSEARCH LLC - http://www.GoodSearch.com (2013-09-24)

SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-09-28)

PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

3rd party preference panes: ⓘ

Flash Player (2016-04-15) [Support]

Flip4Mac WMV (2012-05-15) [Support]

Growl (2015-09-16) [Support]

Java (2016-04-18) [Support]

Norton\nQuickMenu (2010-11-16) [Support]

Trusteer Endpoint Protection (2016-04-18) [Support]

Time Machine: ⓘ

Time Machine not configured!

Top of page process CPU: ⓘ

5% WindowServer

1% kernel_task

0% fontd

0% SymDaemon

Top of page process of memory: ⓘ

445 MB kernel_task

Mdworker (18) 430 MB

164 MB Google Reader

Dropbox 123 MB

VShieldScanner (4) 66 MB

Virtual memory information: ⓘ

106 MB free RAM

4.15 GB used RAM (770 MB cache)

6 MB used Swap

Diagnostic information: ⓘ

April 28, 2016, 22:42:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-224212_[redacted].crash

com.etresoft.EtreCheck - /Applications/EtreCheck.app/Contents/MacOS/EtreCheck

28 April 2016, 22:21:42 self-test - spent

April 28, 2016, 19:49:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194912_[redacted].crash

April 28, 2016, 19:47:10 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194710_[redacted].crash

April 28, 2016, 19:38:58 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-193858_[redacted].crash

April 28, 2016, 19:04:58 ~/Library/Logs/DiagnosticReports/rapportd_2016-04-28-190458_[redacted].crash

/Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

April 28, 2016, 06:06:59 /Library/Logs/DiagnosticReports/Safari_2016-04-28-060659_[redacted].hang

/Applications/Safari.app/Contents/MacOS/Safari

April 28, 2016, 12:48:04 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-04-28-004804_[redacted].cpu _resource.diag [details]

/ System/Library/CoreServices/SubmitDiagInfo

April 27, 2016, 22:01:10 /Library/Logs/DiagnosticReports/Safari_2016-04-27-220110_[redacted].hang

April 27, 2016, 21:57:37 /Library/Logs/DiagnosticReports/Safari_2016-04-27-215737_[redacted].hang

April 27, 2016, 19:05:50 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-27-190550_[redacted].crash

April 27, 2016, 06:57:28 ~/Library/Logs/DiagnosticReports/Airmail 2_2016-04-27-065728_ .crash [deleted]

/ Applications/Airmail 2.app/Contents/MacOS/Airmail 2

26 April 2016, 19:48:11 /Library/Logs/DiagnosticReports/Safari_2016-04-26-194811_[redacted].hang

Remove all apps viruses you have

Symantec, McAfee, Norton...

CleanMyMac3

remove the IMAc bing search engine

How can I remove iMac bing search engine? When I search for something on google, the screen automatically goes to bing for a response. I set Google as my search in the settings provider! Frustrated!

Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

You may have installed one or more variants of the Trojan 'InstallMac '. Please take the following steps to disable.

The criminal behind this attack tries to make the malware difficult to remove by varying names of the files it installs. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

Back up all data before proceeding.

1 triple - click on the line below on this page to select, then copy the text to the Clipboard by pressing Control-C key combination:
```
~/Library/LaunchAgents
```
In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return. A folder named "LaunchAgents" opens.

Press command-2 key combination to select the display of the list, if it is not already selected.

There should be a column in the update Finder window. Click on this title to sort the content by date. This will make the related files easy to identify regardless of their names, because they will have the same modification date.

2A inside of the folder that you just opened, there may be files with the name of all these forms:

something. AppRemoval.plist

Something.download.plist

Something.ltvbit.plist

Something.notification.plist

Something.Update.plist

Here, something is usually an empty string of sense, for example one of the following:

Epolife

InstallMac

Javeview

Kuklorest

Manroling

Otwexplain

Here are examples, not a comprehensive list. The chain could be anything, and there might be more value of something. Looking for a group of files with the same date of change who match the description.

Lately, the striker of "InstallMac" a were quick strings 'AppRemoval', 'download', 'ltvbit' and 'update' in the names of its records. For example, you might see file names such as these, instead of the above:

something. AppVemoral.plist

Something.dolnwoad.plist

Something.btvlit.plist

Something.uadpte.plist

You may have more than one copy of the malware, with different values of something.

Place all of these in the trash. If there are other files whose name begins with something, those in the trash also move. You can get a caveat that some files are locked; Delete them anyway.

Once you've done that, we may not have anything left in the LaunchAgents folder; in this case, you can remove the folder, but otherwise does not delete it. Other files in the folder are not necessarily malicious (though they may be, if you have also installed another type of malware).

Log off or restart the computer. The Trojan horse should now be inactive.

3. This step is optional. Open the folder as in step 1:
```
~/Library/Application Support
```
and move it to the trash of the subfolders with the name, something you found in step 2.

Do not move the Application Support folder or anything else inside.

4. open the Applications folder. If there is an element named something, or "Hell Zip", or with any of the other names listed in step 2, then drag it to the trash.

If in doubt, press option-command-4 key combination to get the apps by date added. Look at the apps that have been added since you first noticed the problem. If there is one, that you don't recognize, drag it to the trash.

You can get an alert that the item is locked. Confirm that you want to move to the trash.

Empty the trash.

If you receive an alert that the application is running, force it to quit.

5. from the Safari menu bar, select

▹ Safari preferences... ▹ Extensions

Uninstall all extensions, you don't know that you need. When in doubt, remove all of them. None is required for normal operation. Do the equivalent with Chrome and Firefox browsers, if you use one of the people.

If the window does not open, restart the computer in safe mode. Some caches maintained by the system will be rebuilt.

6. replace the search engine and home page in each of your browsers, if either has been changed. In Safari, first load the desired home page, then select

▹ Safari preferences... ▹ General

and click on

Set on the current Page

remove the INBOXACE of Safari?

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