Remove the adware

Hi, I'm using macbook pro 13' mid-2012. With OS X El Capitan already installed. I have problem with adware that displays always upward when I'm using Google Chrome. I already try to clean malware using the application third (Malwarebytes), Yes, they found the adware that is vshare. but once I rebooted my macbook, the adware reappear. Based on this thread How to remove the Adware? I already have the test of diagnosis as the recommendation of Linc Davis. And here's the result. Does anyone know how to fix this? Thanks in advance!

Boot Mode: Normal

Model: MacBookPro9, 2

Cycles of battery: 589

Notice of charge system

handset level = bad

-user level = OK

-battery level = bad

-thermal level great =

The System Diagnostics

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

accident sculch 2016-06-04

2016-06-04 softwareupdated crash

2016 06-06 Microsoft Excel crashes

Diagnosis of the user

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

2016-06-03 RimAlbumArtDaemon crash

accident of boy 2016-06-03

accident of boy 2016-06-03

accident of boy 2016-06-03

accident of boy 2016-06-03

Kernel messages

Notification period 2 Jun 19:06:02 (pid 11397, PeerManager)

-the last message repeated 1 time.

June 2 08:55:42 launchd process [1]-l' system of limitation of disabling i/o level

June 2 08:55:42 launchd process [1] disable the CPU - the system-wide limit

June 2 08:57:05 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

3 Jun 09:37:35 003574.391721 DataTraveler 2.0@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

3 Jun 09:37:35 003574.406982 DataTraveler 2.0@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

3 Jun 09:57:07 excessive release of assertions about the importance of the inner core for pid 83 (launchservicesd), drop 1 assertions but the task only has 1 remaining (1 external).

3 Jun 11:04:59 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

-the last message repeated 1 time.

3 Jun 23:57:25 notification timeout (pid 309, PeerManager)

-the last message repeated 2 times.

Jun 4 00:00:24 011534.951401 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 4 00:00:24 011535.068923 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 4 00:00:24 011535.072958 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.069933 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.070012 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 12:25:28 017168.120931 DataTraveler 2.0@14200000 4: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

5 June 14:06:27 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

5 June 14:31:51 001566.760098 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

5 June 14:31:51 001566.760947 EPSON L300 Series@14200000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

Jun 5 15:57:46 notification timeout (pid 301, PeerManager)

-the last message repeated 1 time.

June 6 09:43:14 Apple keyboard 022229.662834 internal / Trackpad@1d183000: AppleUSBDevice::waitForInterfacesGated: timeout for _interfacesMatched

June 6 09:50:35 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

Total of the CPU usage: 10%, 5% of system user

By process CPU usage "Google Chrome it" with UID 501: 19.6%

Load extrinsic kernel extensions

com.rim.driver.BlackBerryUSBDriverInt (2.2.16) no UUID

com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18) UUID

Extrinsic demons

com RIM.tunmgr

com.rim.BBDaemon

com BlueStacks.AppPlayer.bstservice_helper

com.sculch.plist

com.precaptivity.plist

com.profederation.plist

/Library/uenthinge/uenthinge.app/Contents/MacOS/uenthinge

com Microsoft.Office.Licensing.Helper

com.oracle.java.Helper - Tool

com.irrepair.plist

com.adobe.SwitchBoard

com Rebuild.plist

com.unpinked.plist

com.Adobe.fpsaud

com.counselorship.plist

com.malwarebytes.MBAMHelperTool

org.macosforge.Xquartz.privileged_startx

com.ametria.plist

Extrinsic agents

com.rim.blackberrylink.BlackBerry - link-Helper-Agent

com.rim.BBLaunchAgent

com BlueStacks.AppPlayer.Service

org.macosforge.Xquartz.startx

com.rim.RimAlbumArtDaemon

au.id.haroldchu.mac.BandwidthLauncher

com.oracle.java.Java - Updater

com BlueStacks.AppPlayer.UninstallWatcher

com.rim.PeerManager

com Paragon.Updater

com BlueStacks.AppPlayer.Updater

launchd items

/Library/LaunchAgents/com.Adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup - 1.0)

/ Library/LaunchAgents/com. Oracle.java.Java - Updater.plist

(com.oracle.java.Java - updated)

/ Library/LaunchAgents/com. Paragon.Updater.plist

(com.paragon.updater)

/ Library/LaunchAgents/com. RIM. BBAlbumArtCacher.plist

(com.rim.RimAlbumArtDaemon)

/ Library/LaunchAgents/com. RIM. BBLaunchAgent.plist

(com.rim.BBLaunchAgent)

/ Library/LaunchAgents/com. RIM.blackberrylink.BlackBerry - Link-Helper - agent.plist

(com.rim.blackberrylink.BlackBerry - link-Helper-Agent)

/ Library/LaunchAgents/com. RIM. PeerManager.plist

(com.rim.PeerManager)

/Library/LaunchAgents/org.macosforge.Xquartz.startx.plist

(org.macosforge.xquartz.startx)

/ Library/LaunchDaemons/com. Acclivity.FileConnect.plist

(com.acclivity.fileconnect)

/Library/LaunchDaemons/com.Adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.Adobe.switchboard.plist

(com.adobe.SwitchBoard)

/ Library/LaunchDaemons/com. Apple.aelwriter.plist

(com.apple.aelwriter)

/ Library/LaunchDaemons/com. BlueStacks.AppPlayer.bstservice_helper.plist

(BlueStacks.AppPlayer.bstservice_helper com)

/ Library/LaunchDaemons/com. Malwarebytes.MBAMHelperTool.plist

(com.malwarebytes.MBAMHelperTool)

/ Library/LaunchDaemons/com. Microsoft.Office.Licensing.Helper.plist

(com.microsoft.office.licensing.helper)

/ Library/LaunchDaemons/com. Oracle.java.Helper - Tool.plist

(com.oracle.java.Helper - tool)

/ Library/LaunchDaemons/com. RIM. BBDaemon.plist

(com.rim.BBDaemon)

/ Library/LaunchDaemons/com. RIM.nkehelper.plist

(com.rim.nkehelper)

/ Library/LaunchDaemons/com. RIM.tunmgr.plist

(com.rim.tunmgr)

/Library/LaunchDaemons/org.macosforge.Xquartz.privileged_startx.plist

(org.macosforge.xquartz.privileged_startx)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler - 1.0)

Com/library/LaunchAgents. BlueStacks.AppPlayer.Service.plist

(BlueStacks.AppPlayer.Service com)

Com/library/LaunchAgents. BlueStacks.AppPlayer.UninstallWatcher.plist

(BlueStacks.AppPlayer.UninstallWatcher com)

Com/library/LaunchAgents. BlueStacks.AppPlayer.Updater.plist

(BlueStacks.AppPlayer.Updater com)

Extrinsic loadable bundles

/System/Library/Extensions/BJUSBLoad.kext

(jp.co.canon.bj.print.BJUSBLoad)

/System/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/System/Library/Extensions/hp_fax_io.kext

(com.hp.kext.hp - fax - io)

/System/Library/Extensions/hp_Inkjet9_io_enabler.kext

(com.hp.print.hpio.Inkjet9.kext)

/System/Library/Extensions/JMicronATA.kext

(com.jmicron.JMicronATA)

/System/Library/Extensions/RIMBBUSB.kext

(com.rim.driver.BlackBerryUSBDriverInt)

/System/Library/Extensions/RIMBBVSP.kext

(com.rim.driver.BlackBerryUSBDriverVSP)

/Library/Extensions/BJUSBLoad.kext

(jp.co.canon.bj.print.BJUSBLoad)

/Library/Extensions/BlackBerryUSBCDCNCM.kext

(BlackBerry.driver.USBCDCNCM com)

/Library/Extensions/BlackBerryVirtualPrivateNetwork.kext

(com.rim.driver.BlackBerryVirtualPrivateNetwork)

/Library/Extensions/CIJUSBLoad.kext

(jp.co.canon.ij.print.CIJUSBLoad)

/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/Library/Extensions/hp_io_enabler_compound.kext

(com.hp.kext.io.enabler.compound)

/Library/Extensions/RIMBBUSB.kext

(com.rim.driver.BlackBerryUSBDriverInt)

/ / Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/ / Library/Internet Plug-Ins/Google Earth Web Plug-.plugin

(Google.GoogleEarthPlugin.plugin com)

/ / Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/ / Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

(com.microsoft.communicator.meetingjoinplugin)

/ / Library/Internet Plug-Ins/PMCADownloader.plugin

(com.sony.PMCADownloader)

/ / Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/ / Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/ / Library/Internet Plug-Ins/Unity Web Player.plugin

(com.unity.UnityWebPlayer)

/Library/PreferencePanes/AccountEdge.prefPane

(com.acclivity.fileconnect.preferences)

/ Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/ Library/ScriptingAdditions/Adobe unit Types.osax

(No bundle ID)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Audio/Plug-Ins/Components/A52Codec.component

(com.shepmater.A52Codec)

/ Library/Internet Plug-Ins/Google Earth Web Plug-.plugin

(Google.GoogleEarthPlugin.plugin com)

/ Library/Internet Plug-Ins/WebEx64.plugin

(com.cisco_webex.plugin.gpc64)

Library/PreferencePanes/Perian.prefPane

(org.perian.PerianPane)

Library/QuickTime/AC3MovieImport.component

(com.cod3r.ac3movieimport)

Library/QuickTime/Perian.component

(org.perian.Perian)

DNS (from DHCP): 61.247.0.133

User login items

uHD-Agent

iTunesHelper

Dropbox

SpeechSynthesisServer

The Android files transfer agent

Safari extensions

Dashlane

com

Restricted user files: 1180

Bad plists

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Common/Colors.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Engineering.gstencil/data.plist Omni/OmniGraffle/stencils/Science/Group Tour

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/ERD.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/FlowChart.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Omni Group/OmniGraffle/stencils/software/Garrett IA.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / the Omni Group/OmniGraffle/stencils/software/Konigi Wireframes.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-General.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-Sequence.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-State.gstencil/data.plist

Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support / Omni Group/OmniGraffle/Stencils/Software/UML-UseCase.gstencil/data.plist

Library/Preferences/com.apple.WebFoundation.plist

Key ring number of files: 10

Time elapsed (s): 403

Quit the Apple Safari > force quit menu. Relaunch Safari since the Dock icon while holding the SHIFT key.

This reading can also be useful.

Guide of Mac Malware: How can I protect myself?  http

Tags: Notebooks

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    Useful links about Malware problems

    "If you have an immediate problem with ads popping up see the Mac without danger" Adware Removal Guide, remove the advertising software that shows ads advertising and graphics on your Macand MalwareBytes for Mac. If you need antivirus protection Thomas Reed recommends to use ClamXAV. (Thanks to Thomas Reed to this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

    Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

    The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

    Difficulty of pop-ups in browser that support Safari.

    Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

    Quit Safari

    Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

    Relaunch Safari

    If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

    It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

    How to safely use MacUpdate to download malicious software free software:

    This site has both free and paid members accounts. If you don't have then some software will be distributed in a wrapper for an installation that includes adware/malware, you can not. Such a download may appear on your computer as follows: Firefox installer.dmg. Remove the download and return to the main site where you will find a direct link to the Web site. Use this link to download the software.

    To avoid these downloads to MU simply create a free membership account. Sign in to your account before using the site. You can avoid the wrappers of the installer and download of adware or malware. I continue to use their site without any problems.

    If you prefer not to create a membership account and note that on the download page under the price area will be the link to the developer site. Use this link and download the software directly from the developer work around the use of MU altogether.

    Contacting warnings from users of sone that notifies you that the site is "dangerous." This is an exaggeration. Know the facts. You simply use the site intelligently. Support the site, but do it wisely - establish a free subscription or paying to avoid problems with malware. Don't pay attention to other users who you warn away with hyperbole.

  • How can I remove the TopDeal / virus Top Deal?

    Basically ads reappear anywhere on other sites. He also changed my homepage and search engine. I deleted the files that I downloaded, but every time I try to reset my safari browser back to google (like the main page and search engine), as soon as I open my tabs / windows it goes back to bing.

    I checked my extensions, but there is nothing out of the ordinary.

    Any help would be appreciated, thanks!

    Adware is installed without your knowledge, removing will help.

    1. free use Malwarebytes Anti-Malware for Mac / AdwareMedic to remove the adware

    http://www.adwaremedic.com/index.php

    Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.

    Once this is done, exit Malwarebytes Anti-Malware.

    or

    Remove the adware manually by following the 'HowTo' from Apple.

    http://support.Apple.com/en-us/HT203987

    2 Disable Extensions and test them.

    Safari > Preferences > Extensions

    Enable the Extensions one by one and test.

    To uninstall any extension, select it and click the "Uninstall" button

    3 safari > Preferences > Search > search engine:

    Select your preferred search engine.

    4 safari > Preferences > general > homepage:

    Set your home page.

  • How to remove mac adware cleaner pop-up window

    I have a pop up window whenever I am in google chrome, which says: "recommended download, install mac adware cleaner" now to protect our device mac malware, adware and other security threats. What is a real pop up or an adware?

    How can I get rid of him?

    Thank you

    Remove the browser pop up problems

    Malwarebytes Anti-Malware 1.0.1.7

    Adblock Plus 1.8.9, GlimmerBlockeror AdBlock

    Remove the adware that displays pop-up ads and graphics on your Mac

    How to remove adware FlashMall of OS X

    Useful links about Malware problems

    "If you have an immediate problem with ads popping up see the Mac without danger" Adware Removal Guide, remove the advertising software that shows ads advertising and graphics on your Macand MalwareBytes for Mac. If you need antivirus protection Thomas Reed recommends to use ClamXAV. (Thanks to Thomas Reed to this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

    Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

    The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

    Difficulty of pop-ups in browser that support Safari.

    Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

    Quit Safari

    Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

    Relaunch Safari

    If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

    It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

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