Removed serial numbers

It is now 15 days that my credit card has been charged for Photoshop elements 14 Amazon.  I can't install the program because when you enter the serial numbers I get the message "revoked the serial numbers" please contact assistance.

I've done 3 times I gave all dismissed series and explains the problem. I was told I will be contacted within 24 to 48 hours to resolve the serial numbers removed and are still waiting for a response from Adobe 4 days later.

I checked on the website of the Amazons in the software for a credit back and was shocked to see that if the software is open, WITHOUT CREDIT!

Well, you must open and break the seal on the beautiful box software designed for serial numbers.

The head lose you, tails Adobe WINS.

Read on the forums, it has been suggested that I could use the trial software until revoked numbers are sorted. You have probably load your details of bank card to be debited at the end of the trial period... could I have to pay twice?

Very shocked to see how many people on the forums with the same problem.

Come on Adobe, you have a great product. You must get this problem sort it please.

Sorry to hear problems. Only Adobe staff can process serial numbers, but if you bought only 15 days ago, you may qualify for a free upgrade to PSE15, which was published today. Check out this link.

l https://helpx.adobe.com/x-productkb/Policy-Pricing/Upgrade-Policy-Product-Announcement.htm

Another thing to try is in contact with Adobe Care about Twitter. Which often produces results

https://Twitter.com/AdobeCare

Tags: Photoshop

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