rendition iPad Folio published but not listed is not in the library of the app

I created a folio for iPad (1024 x 768) and a folio for iPhone (1163 x 640) and published "renditions" (same folio name, publication name, folio number and product ID). I have published these direct and free. I see them both as "renditions" when I connect to my account on Adobe Content Viewer on the iphone and ipad, but the rendering of the iPad does not appear in the library of the live application. The iPhone folio appeared successfully in the library of live app on my iphone 6, but my colleague downloaded th same application on his iphone 6 and its not appearing in his. I have updated their a few times, but no change. Any suggestions welcome, thank you for your time!

I solved this! The problem was that the ID of the product is identical to an another folio in the account. The product of a set of "renditions" ID must be the same, but it must be different from all other folios in the account.

Tags: Digital Publishing Suite

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