Repair of 2013 MBP and Pick Up
Hi all.
I have a MBP 2013 with start-stop does not pad and keyboard so plan to send it to repair.
Q1: How long does take to fix it?
Q2: Can I drop at 1 store and then pick up the other?
Welcome to Apple Support communities
- It depends on how busy the Apple Store take you that your computer is and the availability of the part. This may take a day or two weeks, but the Genius will tell you.
- I do not, but we can ask that, when you take the Mac.
Tags: Notebooks
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10.11.6 kernel Panic on early 2013 MBP
Hello friends Mac,.
I have improved my beginning 2013 15 "MBP OS X 10.11.6 the other day and now I feel constantly kernel panic until I can't use my Mac for more than a few minutes.
I recorded the last report of the accident and noted below. I hope one of you can be able to give me some comments or suggestions on what I can do to solve my problem.
Thank you very, very much!
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accident report
Anonymous UUID: 9C4E7013-0DFE-1C95-9601-5B6F96824DE5
Fri 2 Sep 09:51:54 2016
Panic report *.
panic (cpu 6 0xffffff7fa63dabd5 appellant): "panic GPU: [< no >] 3 0 9 8 0 3 d9 a0: NVRM [0 / 1:0:0]: error 0 x 00000100 reading: CFG 0xffffffff, 0xffffffff, 0xffffffff, BAR0 0 x 104000000 0xffffff9214a8b000 sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127 P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic 0x0e7150a2, D0,
Backtrace (CPU 6), frame: return address
0xffffff92149d2e30: 0xffffff80232dab52
0xffffff92149d2eb0: 0xffffff7fa63dabd5
0xffffff92149d2f90: 0xffffff7fa411d1e0
0xffffff92149d3050: 0xffffff7fa41eaef4
0xffffff92149d3090: 0xffffff7fa41eaf5f
0xffffff92149d3110: 0xffffff7fa44227a8
0xffffff92149d31b0: 0xffffff7fa443a3d2
0xffffff92149d31f0: 0xffffff7fa426243a
0xffffff92149d3220: 0xffffff7fa42623c5
0xffffff92149d3250: 0xffffff7fa43700c9
0xffffff92149d3280: 0xffffff7fa4371ea4
0xffffff92149d3310: 0xffffff7fa4372306
0xffffff92149d3370: 0xffffff7fa4132636
0xffffff92149d33c0: 0xffffff7fa43767b2
0xffffff92149d3530: 0xffffff7fa4376c3a
0xffffff92149d35c0: 0xffffff7fa4221186
0xffffff92149d3720: 0xffffff7fa421fddf
0xffffff92149d3760: 0xffffff7fa422fffa
0xffffff92149d37c0: 0xffffff7fa422a337
0xffffff92149d37e0: 0xffffff7fa41e7d6e
0xffffff92149d3820: 0xffffff7fa41e6e6f
0xffffff92149d3890: 0xffffff7fa4120441
0xffffff92149d38b0: 0xffffff7fa4120ddb
0xffffff92149d3aa0: 0xffffff7fa412115a
0xffffff92149d3b40: 0xffffff7fa40cd5c0
0xffffff92149d3bc0: 0xffffff7fa40ccdf2
0xffffff92149d3c20: 0xffffff7fa40ce74e
0xffffff92149d3c60: 0xffffff7fa407f4f5
0xffffff92149d3cf0: 0xffffff7fa407710b
0xffffff92149d3d20: 0xffffff8023894e51
0xffffff92149d3d70: 0xffffff80238def59
0xffffff92149d3de0: 0xffffff8023397a71
0xffffff92149d3e30: 0xffffff80232df2c3
0xffffff92149d3e60: 0xffffff80232c28f8
0xffffff92149d3ea0: 0xffffff80232d26a5
0xffffff92149d3f10: 0xffffff80233b8eca
0xffffff92149d3fb0: 0xffffff80233ecd86
Extensions of core in backtrace:
(2.4.1) com.apple.iokit.IOGraphicsFamily [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000-> 0xffffff7fa40a7fff
dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff
com.apple.driver.AppleMuxControl (3.12.8) [3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2] @ 0xffffff7fa63cc000-> 0xffffff7fa63dffff
dependency: com.apple.driver.AppleGraphicsControl (3.12.8) [C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7fa63c4000
dependency: com.apple.iokit.IOACPIFamily (1.4) [5D7574C3-8E90-3873-BAEB-D979FC215A7D] @0xfffff f7fa4757000
dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000
dependency: com.apple.driver.AppleBacklightExpert (1.1.0) [C49819CE - 729A - 36B 2 - 9AC1 - 744A43DC23 6F]@0xffffff7fa63c7000
com.apple.nvidia.driver.NVDAResman (10.1) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @ 0xffffff7fa40cb000-> 0xffffff7fa4344fff
dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff
dependency: ffff7fa40b4000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843C-C821-3AD0-B333-575FD6ED6FB1]
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000
dependency: com.apple.AppleGraphicsDeviceControl (3.12.8) [81C2784E-285-a - 38 A 7-A16E-515DCB816E 0A]@0xffffff7fa40c4000
com.apple.nvidia.driver.NVDAGK100Hal (10.1) [EB8A5980-AB59-368A-8244-60A00C7A933C] @0xffffff7fa4350000-> 0xffffff7fa44fefff
dependency: com.apple.nvidia.driver.NVDAResman (10.1.0) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @0xffffff7fa40cb000
dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff
Corresponding to the current thread BSD process name: WindowServer
Mac OS version:
15G 31
Kernel version:
15.6.0 Darwin kernel version: Thu Jun 23 18:25:34 PDT 2016; root:XNU-3248.60.10~1/RELEASE_X86_64
Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C
Slide kernel: 0 x 0000000023000000
Text of core base: 0xffffff8023200000
Text __HIB base: 0xffffff8023100000
Name of system model: MacBookPro10, 1 (Mac-C3EC7CD22292981F)
Availability of the system in nanoseconds: 6261547809
last load kext to 6138650032: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fa5b6a000 size 32768)
kexts responsible:
com.apple.driver.AudioAUUC 1.70
com Apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.AppleHDAHardwareConfigDriver 274.12
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.driver.AppleFIVRDriver 4.1.0
3.12.8 com.apple.driver.AppleMuxControl
com.apple.nvidia.NVDAStartup 10.1.0
com.apple.driver.AppleUSBTCButtons 245,4
com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1
com.apple.driver.AppleUSBTCKeyEventDriver 245,4
com.apple.driver.AppleUSBTCKeyboard 245,4
com.apple.driver.CoreStorageFsck 517.50.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com Apple.kext.Triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.iokit.IOSurface 108.2.3
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.iokit.IOAcceleratorFamily2 205.11
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
3.12.8 com.apple.driver.AppleGraphicsControl
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250,5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
Model: MacBookPro10, 1, MBP101.00EE.B0A of BootROM, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, MSC 2.3f36
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Graphics card: NVIDIA GeForce GT 650 M, NVIDIA GeForce GT 650 M, PCIe, 1024 MB
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.6f1 17910, 3 services, 18 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en0
Serial ATA Device: APPLE SD512E, GB 500,28 SSD
USB device: USB 2.0 Bus
USB device: Hub
USB device: FaceTime HD camera (built-in)
USB device: USB 2.0 Bus
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
USB device: USB 3.0 Bus
Bus crush: MacBook Pro, Apple Inc., 23.4
You seem to have a GPU fault. You should take it to an Apple Retail Store for evaluation. It is best to make an appointment at the Genius Bar.
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Hello Leopardus,
Thank you for using communities of Apple Support.
According to the pilot of the Hercules DJControl Air download page, they currently support the latest version of OS X, 10.11.
https://support.Hercules.com/en/product/djcontrolair-en/
If you have further questions about this product, then I suggest that get you in contact with their support team.
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Thanks for that bring to our attention!
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