Repair of 2013 MBP and Pick Up

Hi all.

I have a MBP 2013 with start-stop does not pad and keyboard so plan to send it to repair.

Q1: How long does take to fix it?

Q2: Can I drop at 1 store and then pick up the other?

Welcome to Apple Support communities

  1. It depends on how busy the Apple Store take you that your computer is and the availability of the part. This may take a day or two weeks, but the Genius will tell you.
  2. I do not, but we can ask that, when you take the Mac.

Tags: Notebooks

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    0xffffff92149d2f90: 0xffffff7fa411d1e0

    0xffffff92149d3050: 0xffffff7fa41eaef4

    0xffffff92149d3090: 0xffffff7fa41eaf5f

    0xffffff92149d3110: 0xffffff7fa44227a8

    0xffffff92149d31b0: 0xffffff7fa443a3d2

    0xffffff92149d31f0: 0xffffff7fa426243a

    0xffffff92149d3220: 0xffffff7fa42623c5

    0xffffff92149d3250: 0xffffff7fa43700c9

    0xffffff92149d3280: 0xffffff7fa4371ea4

    0xffffff92149d3310: 0xffffff7fa4372306

    0xffffff92149d3370: 0xffffff7fa4132636

    0xffffff92149d33c0: 0xffffff7fa43767b2

    0xffffff92149d3530: 0xffffff7fa4376c3a

    0xffffff92149d35c0: 0xffffff7fa4221186

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    0xffffff92149d3760: 0xffffff7fa422fffa

    0xffffff92149d37c0: 0xffffff7fa422a337

    0xffffff92149d37e0: 0xffffff7fa41e7d6e

    0xffffff92149d3820: 0xffffff7fa41e6e6f

    0xffffff92149d3890: 0xffffff7fa4120441

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    0xffffff92149d3aa0: 0xffffff7fa412115a

    0xffffff92149d3b40: 0xffffff7fa40cd5c0

    0xffffff92149d3bc0: 0xffffff7fa40ccdf2

    0xffffff92149d3c20: 0xffffff7fa40ce74e

    0xffffff92149d3c60: 0xffffff7fa407f4f5

    0xffffff92149d3cf0: 0xffffff7fa407710b

    0xffffff92149d3d20: 0xffffff8023894e51

    0xffffff92149d3d70: 0xffffff80238def59

    0xffffff92149d3de0: 0xffffff8023397a71

    0xffffff92149d3e30: 0xffffff80232df2c3

    0xffffff92149d3e60: 0xffffff80232c28f8

    0xffffff92149d3ea0: 0xffffff80232d26a5

    0xffffff92149d3f10: 0xffffff80233b8eca

    0xffffff92149d3fb0: 0xffffff80233ecd86

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    (2.4.1) com.apple.iokit.IOGraphicsFamily [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000-> 0xffffff7fa40a7fff

    dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff

    com.apple.driver.AppleMuxControl (3.12.8) [3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2] @ 0xffffff7fa63cc000-> 0xffffff7fa63dffff

    dependency: com.apple.driver.AppleGraphicsControl (3.12.8) [C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7fa63c4000

    dependency: com.apple.iokit.IOACPIFamily (1.4) [5D7574C3-8E90-3873-BAEB-D979FC215A7D] @0xfffff f7fa4757000

    dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000

    dependency: com.apple.driver.AppleBacklightExpert (1.1.0) [C49819CE - 729A - 36B 2 - 9AC1 - 744A43DC23 6F]@0xffffff7fa63c7000

    com.apple.nvidia.driver.NVDAResman (10.1) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @ 0xffffff7fa40cb000-> 0xffffff7fa4344fff

    dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff

    dependency: ffff7fa40b4000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843C-C821-3AD0-B333-575FD6ED6FB1]

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7fa406d000

    dependency: com.apple.AppleGraphicsDeviceControl (3.12.8) [81C2784E-285-a - 38 A 7-A16E-515DCB816E 0A]@0xffffff7fa40c4000

    com.apple.nvidia.driver.NVDAGK100Hal (10.1) [EB8A5980-AB59-368A-8244-60A00C7A933C] @0xffffff7fa4350000-> 0xffffff7fa44fefff

    dependency: com.apple.nvidia.driver.NVDAResman (10.1.0) [8649777A-3EED-3F2F-8B12-FBC5517F62E6] @0xffffff7fa40cb000

    dependency: com.apple.iokit.IOPCIFamily (2.9) [F51AA3D6-EC2F-3AD3-A043-06DB79027AA2] @ 7fa3b2c000 0xffffff

    Corresponding to the current thread BSD process name: WindowServer

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    15G 31

    Kernel version:

    15.6.0 Darwin kernel version: Thu Jun 23 18:25:34 PDT 2016; root:XNU-3248.60.10~1/RELEASE_X86_64

    Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C

    Slide kernel: 0 x 0000000023000000

    Text of core base: 0xffffff8023200000

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    kexts responsible:

    com.apple.driver.AudioAUUC 1.70

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AGPM 110.22.0

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

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    com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyDriver 274.12

    com.apple.driver.AppleHDAHardwareConfigDriver 274.12

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    com.apple.driver.AppleHDAController 274.12

    com.apple.iokit.IOHDAFamily 274.12

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

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    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.driver.AppleUSBMultitouch 250,5

    com.apple.iokit.IOUSBHIDDriver 900.4.1

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    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.CoreStorage 517.50.1

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    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    com.apple.driver.AppleXsanScheme 3

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    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com Apple.Driver.corecapture 1.0.4

    com.apple.driver.AppleUSBMergeNub 900.4.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

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    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

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    com.apple.iokit.IOReportFamily 31

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    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

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    USB device: Apple keyboard / Trackpad

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