Repeat my question... How can I make Bounceback information to CRM?

Hello

I'm running an email campaign and I want to store information of bounceback in a field at eloqua so I want to update field in CRM as Bounceback = Yes / No..

And then I want to filter these contacts and then extract in Eloqua.

I know about the update rule and use this rule in the program already. Is it the shortest possible to do.

I read somewhere that if an e-mail address is rebounded so an activity is created in salesforce. I don't know how correct it is.

Please guide me through.

Thanks in advance.

Shivangi_Awasthi,

If the email you send provenance of Eloqua, you may create a new field for her.  Just go to the internal events (in the outgoing integration area), find the 'Email Bounceback' event, and create a new call (click on the arrow next to the name of the event), update contact, map the SFDC contact ID, then the Email bounced back Date and static value for Email bounced ' E-mail sent by Eloqua bounced.  you will then be able to filter SFDC or segment according to the needs.

If you need to put that same day information in a field of contact Eloqua for some reason any (instead of running a normal segment looking for 'bounce' history?), you will need to create a new field in Eloqua, you can then map the SFDC field to your new contact eloqua field.

If the sending of e-mail comes from the SFDC, and you want to capture, you can use this same contact eloqua field to map.

Nathan

Tags: Marketers

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