Replace the receiver for the Arc Touch Mouse

Similar Questions

• Compatibility Mac for Mircrosoft Arc Touch Mouse

  I'm a Mac OS user who is interested in Arc Touch Mouse from Microsoft. I would like to know whether the mouse can run on Mac or not. The web site (http://www.microsoft.com/hardware/en-us/p/arc-touch-mouse) said that it was Windows 7; However, in the 'Support' tab, there is a software to download for mac (IntelliPoint 8.2). Anyone confirm this issue?

  If the Arc Touch Mouse can work on Mac, is there any function become limited?

  Thank you in advance.

  Hello

  Yes, it supports Mac OS 10.4. http://www.Microsoft.com/hardware/en-us/p/arc-touch-mouse#support

• Is it possible to get a replacement of Microsoft Nano Transceiver v1.0 for the Arc touch mouse

  the bluetooth transceiver for my Microsoft Arc Touch has been moved, I bought several different bluetooth we receivers but non of them seems to be compatible... I would really appreciate if someone can point me in the right direction on how to get a suitable replacement.

  Hello

  To be honest I doubt that the receiver can be bought separately, because even
  If the receiver goes wrong during the warranty period, they usually replace the
  set.

  Try calling this number in the United States for the hardware support MS and they should
  be able to tell you.

  1-800-936-5700. hardware support MS

  Click on the link located at the bottom of this page for warranty info - watch here for 3 years.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=systemRequirements

  ARC Mouse
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=overview

  Microsoft Hardware Support - Troubleshooting - drivers & Software - register - contact us
  http://www.Microsoft.com/hardware/en-us/support

  Online Assisted Support Options - Click Arc Mouse which is 1 on list now.
  http://support.Microsoft.com/select/?ln=en-us&target=assistance&C1=502&x=10&y=11

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Arc touch mouse does not turn off

  Hello

  I bought the Microsoft Arc touch mouse and used it for the past 6 months and recently I started having problems. What is flip the mouse when not in use, it is not turned off and consume the battery. Please help solve the problem or let me know what I should do

  Hi Viard,

  Thanks for posting your query in the Microsoft Community Forums!

  From the description of the problem, it seems that the Arc touch mouse is not turning off when it is not in use.

  I understand this must be frustrating, but don't worry, we're here to help and guide you in the right direction.

  -Don't you make changes on the computer before this problem?

  Try these methods and check:

  Method 1
  You can try the steps from the following link and check if it works:
  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  Method 2:
  You can try the steps from the following link and check if it works:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Also check out the following link:
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  It will be useful.
  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• Microsoft arc touch mouse and keyboard

  I just bought a microsoft arc keyboard and mouse touch arc.
  Can I use 1 receiver or do I have to use a different receiver for each product of the arc. Right now the keyboard does not work with the receiver of the mouse and the mouse does not work with the receiver of keyboard.
  The arc keyboard receiver said Microsoft nano transceiver v2.0
  The arc touch mouse said Microsoft nano transceiver v1.0

  As they came with their own receivers and receivers are different 'versions', I don't think that you can combine the two devices.

• Product number of Microsoft Arc Touch Mouse

  Hello

  I have a question about the Arc Touch Mouse. I want to buy it, but I noticed that there are several product codes (manufacturer) available in different stores. I noticed RVF-00001, RVF-00050 and RVF-00052. Are there differences or it's just a code indicating a region in which the mouse is?

  Thank you in advance for the answer.

  Because most of the people who answered questions of the 'Microsoft community' is volunteers not related to Microsoft, it is unlikely that you will get an answer to this question here (although it is certainly possible).

  If I were you, I'd start here--> http://www.microsoft.com/hardware/en-us/support/contact-us but I'm afraid that you will have a hard time when it comes to manufacturing information basically.

  You can also try the MSDN forums.  MSDN forum that helps you find the right place to ask your question is here--> http://social.msdn.microsoft.com/Forums/en-US/home?forum=whatforum

• Reference location 11 Pro Dell loses the connection to Microsoft Arc Touch Mouse

  I have a coming 11 Pro with a Microsoft Arc Touch Mouse self. The mouse works fine for a while and just stops, then I have to turn on and off. Finally, I have to delete the device in the Bluetooth devices and re-pair. Sometimes, it takes a certain number of tests to get the venue for re - bind to the mouse. Everyone knows about this problem?

  Yes, I experience this problem with all Microsoft mice on Dell laptops. The only solution I found is to disable the power management on the radio of BT in Device Manager, possibly affecting the life of the battery. I even started a pension with Dell on this subject matter - they were send a guy to replace the chip...

• Got a new Arc Touch mouse, but it keeps freezing, just like the old

  Original title: why do my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse?

  Why is my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse? It's so frustrating. Nobody seems to have an answer for her. Why make a product that does not work

  Hello

  Have you tried the steps listed in method 2?

  I also suggest you try the mouse in a different computer and check.

  Open the hardware and devices Troubleshooter

  
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also go through the troubleshooting steps on the support of the manufacturer site and check:

  Support:

  http://www.Microsoft.com/hardware/en-us/support

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  See also:

  Understanding hardware and software for Windows 64 - bit http://windows.microsoft.com/en-US/windows7/understanding-hardware-and-software-for-64-bit-windows

• Where can I get a new nano receiver Arc Touch Mouse?

  I have a Microsoft "Arc Touch Mouse" and lost the wireless USB nano-receiver. I can't buy this receiver separately. Can any one help? Where can I buy this USB receiver?

  Try Microsoft parts Team:

  http://support.Microsoft.com/kb/326246

  Tom Ferguson

• Unable to connect blue tooth Arc Touch mouse for Macbook Pro

  * Original title: tooth blue Arc Touch mouse

  Hello.  I am trying to connect the mouse Arc Touch Bluetooth to my macbook pro Mac OS 10.9.5.  However, it does not appear in my bluetooth devices.  Is someone having a similar problem and has a solution?

  Thank you

  Hi Michael,

  I suggest you link and check if that helps.

  https://support.Apple.com/en-us/HT201806

  Note: Since you are using Mac OS, you can please check with Mac support for assistance.

  If the problem is specific to the material, you can check with hardware support. Check out the link for more information.

  https://www.Microsoft.com/accessories/en-us/products/mice/arc-touch-Bluetooth-mouse/7MP-00001

  Thank you.

• Microsoft arc touch mouse does not

  I bought a Microsoft arc touch mouse last month. It stopped working yesterday. I just replaced with two batteries and its not be turned on.

  Can you please let me know where I can fix this?

  I went to the transition in the United States two months ago and I bought this mouse from there via Amazon and now I am in India. It is for your information.

  Forward to your response.

  Thank you

  Touhami

  Hi Frank,.

  Is - this windows vista or windows 7?

  Follow the procedure mentioned below article:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Reply back with more information for you to help

• No error detected Microsoft Arc Touch mouse mice

  Hello, I have trouble getting my new arc touch mouse to be detected.

  I had an another arc touch mouse before, but after a few years, it has stopped working. I like the mouse so I decided to get a second. Unfortunately, when I go into the properties of the mouse, he tells me no. Microsoft mouse detected and I can't update my settings to match the way they were with my old arc touch mouse. The mouse is logged and can be used, but the properties and parameters cannot be changed. I tried deleting and reinstalling without success drivers. I read somewhere else that once you plug the USB receiver into a USB port a different Microsoft mouse cannot later be plugged into this port and be recognized? I don't know if that is right, but I just want to get this mouse works the same way the former did before it stopped working.

  Any ideas?

  Thank you very much for your help.

  Hello

  Please contact Microsoft Community.

  If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

  Method 1

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

   

  Method 2: Reinstall the USB controllers.

  This method addresses the steps where the USB driver currently loaded became unstable or corrupted.

  1. click on Start, type device in the area Manager Search , and then click Device Manager.

  2. expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.

  3. Once complete, restart your computer. Your USB controllers will automatically install.

  If your problem still exists, go to the method 3

  Method 3: Install the latest Windows updates

  This method will install latest drivers for your USB devices.

  1. click the Start button, type Windows Update in the start search box, and then click Windows Update in the results pane.

  2. click on check for updates. When the scan finished, click optional review updates.

  3. click on the check box next to the update, and then click install updates.

  4. If prompted, read the license agreement, then click I agree.

  5. follow the on-screen instructions to download and install updates.

  6. If prompted, restart your computer.

  Additional information:

  Code 43: Windows has stopped this device because it has reported problems

  http://TechNet.Microsoft.com/en-us/library/cc725873 (v = ws.10) .aspx

  Hope this information is useful.

• My arc touch mouse does not turn off

  Hi I bought my touch mouse arc less than a year ago.  Things worked well, until today, when my mouse will not turn when I flatten it.  No other problems with it.  Is it a hardware problem or software? The unit was not fallen or exposed to difficult conditions.  I bought the camera from amazon.com in the United States during my visit last year, but I live in the Philippines.  Is the unit under warranty here in our country? Or do I have to go to the United States for repair or replacement if/when necessary? Thank you!

  Hello

  I suggest you to contact center of material for a better support.

  MATERIAL

  http://www.Microsoft.com/hardware/en-in/p/arc-touch-mouse#support

  Contact us

  http://www.Microsoft.com/hardware/en-in/support/contact-us

• Microsoft arc touch mouse driver does not

  Hi I just bought the Microsoft Arc Touch mouse for use with my MacBook Pro running Lion 10.7.4

  I have the driver installed and configured to my liking mac. What I notice is that the pilot/driver settings are not load at startup. If I leave the usb dongle is plugged in, the mouse preference pane Microsoft thinks that no mouse is connected. Once, I unplug and re - plug the dongle as load immediately the parameters and functions of the mouse properly.
  For the mouse be usable, I always unplug and re - plug in the usb dongle. Is it possible I can do these settings load?

  Hello

  The question you have posted is associated with Mac and would be better suited to the apple Mac community. Please visit the link below to find a community that will support what ask you:

  https://discussions.Apple.com/community/notebooks/MacBook

  You can also contact the Microsoft hardware device support for assistance:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

• Microsoft Arc Touch Mouse scrolling problem

  I have a Microsoft Arc Touch Mouse.  My problem is that when scrolling in the way of my index finger on the metal band, the page scrolls down, as it should, but then maintains a 'click' - same supplement with my index finger lifted well clear of the Strip.   This makes the reading of documents and emails a total boredom.  You reach the next starting point and the cursed thing jumps on another paragraph or two.  The driver is up-to-date.  The mouse is absolutely clean and the dirt and dust are not issues.  It's time to take this mouse has a few miles of the coast to see if it floats?  If anyone else has experienced this?   It would be great to fix because it's an uncomfortable thing to hold and I really like the way that batteries are registered by "flattening" of the mouse after use in order to turn it off.   Any advice would be welcome.   Frustratedly, David, NZ

  Hi David,

  ·         Did you do changes on the computer before the show?

  Follow the steps in the article.

  The problems with the mouse button or scroll the parameters

  Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

  For reference: failure response troubleshooting wireless keyboard or mouse