Replacement motorcycle g locked phone

I didn't know where to post this. But recently my phone has had the start lock problem (where he repeats the opening home screen). I signed up for the repair program where I'd get the phone first and then send to my phone to be repaired. Well the replacement phone is finally in and I was happy to have a phone to use after a week without phone. So I put my SIM in my carrier is Cricket and when I turned it on, it says please enter "network Sim unlock pin". I chatted with support and they gave me a number to call... a number, I can't call atm because my phone is locked. I'll call when it comes to my house roommate but y at - there no fix for this or I'm stuck with a brick until my phone is repaired? Has anyone concerned with that?

Is a network lock, call the number they gave you, and they give you the unlock code

The phone that you have given, is not free of factory

Tags: Motorola Phones

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