Replacing the internal battery

My HP Dv4-2145dx said to replace the internal battery (error code 601)-j' did.  Is she still displays the error and stops automatically, if not plugged into the wall.  Everything which the ideas going on here?  The external battery is fully charged.

Hello

As mentioned above, this is a misleading message. It's ACTUALLY the main battery. Did you check using the above method?

Kind regards.

Tags: Notebooks

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